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If you are concerned then speaking to faults on 132200 or visiting a Telstra Store would be your best bet so it can be reviewed.
Previously worked with a Telstra Partner however I am not a Telstra Employee, just a fellow customer helping when I can.
Thank you. I am concerned with the worst case being a Lithium battery fire. I would like to approach Telstra but I am now out of contract. Therefore I suspect they will be unable to help.
I have 3 Netgear Advanced, and they too have a reputation for batteries bulging. Amazingly, Netgear do not provide spare batteries, even for sale.
I ended up removing the batteries and running them on mains power, and now from also main power but from the ethernet cradle option which has a more powerful WiFi