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mns488
Level 1: Cadet

New 4GX wifi Pro Prepaid

Hi,

 

I have just bought a prepaid Telstra 4GX WIFI Pro and cannot get it to work.

 

I have turned it on and tried to activate it at www.telstra/activate but when i put in the number or serial,  in the next box, the 'select device' box there is nothing to select so i can not move forward in the process?

 

If i look at the modem, it says "to activate, connect & visit m.home.  Once activated, restart the device".  I'm not sure what that actually means?  How do i connect the device to that address?

 

Any help appreciated.


Thanks

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1 REPLY
mns488
Level 1: Cadet

Re: New 4GX wifi Pro Prepaid

Answered now. contracted telstra by webchat they had to activate it themselves.

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