EggsDooley
Level 1: Cadet

Nighthawk M2

I have a Netgear Nighthawk M2. It is a replacement unit that was sent to me after the previous one was deemed to be faulty. But now the same problems are occurring:

It will work for 12-16 hrs and then will freeze with the blue light on solid. The network disappears and no buttons on the unit respond.

The only way to reboot is to remove the power cord and the battery and then the unit will boot up and function normally for another 12 or so hours before freezing again.

All firmware is up to date and several factory resets have been performed.

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1 REPLY 1
Support Team
Support Team

Re: Nighthawk M2

Hi there.

 

There is a thread on the Netgear Community forums where several other users seem to be experiencing the issue you've described, and it seems that this is being looked into by the Netgear engineers. You may want to track this thread to see if any further information is brought to light, but in the meantime you may want to organise another replacement, as frustrating as that may be.

 

Please let me know if this helps.

 

-Kieran

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