ajerrems
Level 2: Rookie

Pre-paid 4G installation problem

Answered

Hi,

 

I got a pre-paid usb 4g yesterday. When I try and install it I keep getting the same error message.

 

"An error occurred while applying security settings. Users is not a valid user or group. This could be a problem with the package, or a problem connecting to a domain controller on the network. Check your network connection and click "retry" or "cancal" to end the install".

 

I have seen that a few people have had the same problem but the solutions given don't seem to work on my computer. This is possibly because I have a different version of windows. The computer I am using is a Compaq mini with a version of windows xp. It is the Spanish version. Please help. Thanks.

1 ACCEPTED SOLUTION

Accepted Solutions
ajerrems
Level 2: Rookie
Accepted Solution

Re: Pre-paid 4G installation problem

I managed to fix this myself. For people using a foreign language version of windows what you need to do is go to run. Enter CMD. Then in the window you type:

 

net localgroup Users /add

 

and Voila it should work. It did for me atleast.

4 REPLIES
Level 21: Augmented

Re: Pre-paid 4G installation problem

Hi Ajerrems,

Are you trying to change your WiFi settings?

athania


 


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ajerrems
Level 2: Rookie

Re: Pre-paid 4G installation problem

I haven't tried to change my wifi settings. Is this something I should do?

ajerrems
Level 2: Rookie

Re: Pre-paid 4G installation problem

this person appears to have had the same problem as me. http://crowdsupport.telstra.com.au/t5/Mobile-Broadband/Elite-MB-Next-G-doesn-t-install-users-not-a-u... is there a driver that i can download for xp?

ajerrems
Level 2: Rookie
Accepted Solution

Re: Pre-paid 4G installation problem

I managed to fix this myself. For people using a foreign language version of windows what you need to do is go to run. Enter CMD. Then in the window you type:

 

net localgroup Users /add

 

and Voila it should work. It did for me atleast.