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Kimberly1957
Level 1: Cadet

Pre paid broadband

Answered

I read that after 6 months of no recharge my number will be given to someone else.   As I don't need to use the prepaid for 6 months can I recharge even just for 10 days will that reset it to 6 months again?

1 ACCEPTED SOLUTION

Accepted Solutions
Telstra (Retired)
Telstra (Retired)
Accepted Solution

Re: Pre paid broadband

Hey Kimberley1957,

 

That should be correct, as the service is not cancelled until 6 months from the last recharge being applied. We also have the long life options available where you can have a credit of $20 last 60 days, or a $30 recharge last for 6 months, that would alleviate any issues with having this service disconnected. In 6 months time you can use the credit as well. More details on this pre-paid offer can be located at:

 

http://goo.gl/Wn55ta;

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4 REPLIES 4
Telstra (Retired)
Telstra (Retired)
Accepted Solution

Re: Pre paid broadband

Hey Kimberley1957,

 

That should be correct, as the service is not cancelled until 6 months from the last recharge being applied. We also have the long life options available where you can have a credit of $20 last 60 days, or a $30 recharge last for 6 months, that would alleviate any issues with having this service disconnected. In 6 months time you can use the credit as well. More details on this pre-paid offer can be located at:

 

http://goo.gl/Wn55ta;

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

All moderation actions are supported by the CrowdSupport Community Guidelines

View solution in original post

tully197719
Level 1: Cadet

Re: Pre paid broadband

I need the puk coed 

Highlighted
tully197719
Level 1: Cadet

Re: Pre paid broadband


Need the puk coed
Telstra (Retired)
Telstra (Retired)

Re: Pre paid broadband

Hi Tully197719

 

If this doesn't assist you in locating your PUK code, PUK Codes please speak with our 24x7 Prepaid Team  http://tel.st/nxzt as they will be able to access your account and confirm the information you need. 

 

Kind Regards 

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

All moderation actions are supported by the CrowdSupport Community Guidelines

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