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G'day, sorry all that didn't get you fired up and running.
Mate this is my next suggestion, if you have a Telstra store nearby, I'd strongly suggest booking a Tech Bar meet in store. The guys who do these appoitments are pros and should be able to get to the bottom of this on site. You could arrange that through the following link; There's definately something strange going on ...
http://telstra.com.au/telstra-store/tech-bar/index.cfm
If I have provided an answer, or posed a question that helps or interests you, your KUDOS vote would be appreciated 
If I or anyone has provided a solution, you'll help others if you mark our answer as the Solution
NB: I am NOT a Telstra employee, just another customer like you.
If I or anyone has provided a solution, you'll help others if you mark our answer as the Solution
NB: I am NOT a Telstra employee, just another customer like you.
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Sounds like Áuto-run' is active on your Mac.
When you plug the USB stick in, check and see if there is a Telstra icon on your desktop, if so double click that, and the software will download.
If when you plug it in, the blue light is flashing, that indicates that there is software downloading. It might take a while and will either auto-run or when the Telstra icon appears double click it.
Take a look at the guide at the following link;
http://www.telstra.com.au/internet/download/document/usb-4g-guide.pdf
If I have provided an answer, or posed a question that helps or interests you, your KUDOS vote would be appreciated
If I or anyone has provided a solution, you'll help others if you mark our answer as the Solution
NB: I am NOT a Telstra employee, just another customer like you.
If I or anyone has provided a solution, you'll help others if you mark our answer as the Solution
NB: I am NOT a Telstra employee, just another customer like you.
G'day, sorry all that didn't get you fired up and running.
Mate this is my next suggestion, if you have a Telstra store nearby, I'd strongly suggest booking a Tech Bar meet in store. The guys who do these appoitments are pros and should be able to get to the bottom of this on site. You could arrange that through the following link; There's definately something strange going on ...
http://telstra.com.au/telstra-store/tech-bar/index.cfm
If I have provided an answer, or posed a question that helps or interests you, your KUDOS vote would be appreciated
If I or anyone has provided a solution, you'll help others if you mark our answer as the Solution
NB: I am NOT a Telstra employee, just another customer like you.
If I or anyone has provided a solution, you'll help others if you mark our answer as the Solution
NB: I am NOT a Telstra employee, just another customer like you.
I should have also said to take both your Mac Air and the USB device along to the appointment.
If I have provided an answer, or posed a question that helps or interests you, your KUDOS vote would be appreciated
If I or anyone has provided a solution, you'll help others if you mark our answer as the Solution
NB: I am NOT a Telstra employee, just another customer like you.
If I or anyone has provided a solution, you'll help others if you mark our answer as the Solution
NB: I am NOT a Telstra employee, just another customer like you.
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