Level 1: Cadet

Prepaid Wi-Fi

No signal on telstra 4g prepaid Wi-Fi I have plenty of credit. Any help? I have turned on and off and also reset.

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Support Team
Support Team

Re: Prepaid Wi-Fi

Appreciate your patience in this. Sorry for the frustration. Have you changed location at all? Please check the coverage map to see - https://tel.st/w53wd - if we'd expect you to get reception there. If yes, perhaps check for short term outages nearby - https://tel.st/eklwk - and let us know how you get on. - Matthew.

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