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Will_A
Level 1: Cadet

Public IP Address using Mobile Broadband Servcies

Hi,

 

I need to use a Telstra mobile broadband service to connect to a security system remotely. This requires a public IP address and port forwarding. 

 

I purchased a 4G USB dongle with a pre-paid SIM, however it seems I wasted my money as IP address using this service are not publicly accessible. Note, the IP does not need to be static.

 

I believe that I need to be able to use Telstra.extranet APN, which requires a specific code added/activated on your account. After speaking to numerous people I was told this was only possible on post paid services.

 

Before I sign a 2 yr contract i'd like to know for certain that what I need is possible. Also can I use the Telstra 4GX USB + Wifi dongle.

 

Cheers,

Will

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2 REPLIES 2
Level 24: Supreme Being
Level 24: Supreme Being

Re: Public IP Address using Mobile Broadband Servcies

That feature is not available on prepaid and AFAIK it is only available for business mobile broadband plans

I am a Premium Services Support Consultant (Telstra Platinum, Telstra Smart Home, Locator/Device Locator and Neto POS). However, I am not an official representative on CrowdSupport.

IT Helpdesk and Technicial Support by Telstra Platinum
Smart Home Automation & Monitoring from Telstra
Helping Australians Find the Things that Matter Most with Telstra Locator
Run a Modern Retail Business with Neto Point of Sale
Telstra (Retired)
Telstra (Retired)

Re: Public IP Address using Mobile Broadband Servcies

@Will_A

It is correct that the Extranet codes are only available to Business accounts.

The 4GX device you're using should be fine provided you're able to access the forwarding configuration in the device GUI.

 

- Matt

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