Level 2: Rookie

Recharge prepaid mobile intrenet

DIANNE <removed>
Could you please recharge prepaid device <removed> black 4g pocket WIFI ultimate device. It was given to me by Telstra for my home services are not working.
For intrenet which is on file for account as I do not have any credit. Could you please give me. Device can not connect. Saying unable to connect to server.
Thank you kindly DIANNE


Mod edit: personal info removed

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Level 23: Superhero

Re: Recharge prepaid mobile intrenet

How much information would you like to give the free world?

This is an open and public forum. I've reported your post to remove your private info!


Level 20: Director

Re: Recharge prepaid mobile intrenet

All thats missing is the credit card number Smiley Very Happy

Telstra (Retired)
Telstra (Retired)

Re: Recharge prepaid mobile intrenet

Hi diannaleetham

We aren't able to accept requests to make changes to your service via CrowdSupport - as Caaf has kindly pointed out, this is a very public site. 

However our staff via Live Chat: would be happy to discuss this matter for you and they're available 24x7 to do so.

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

All moderation actions are supported by the CrowdSupport Community Guidelines

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