Level 1: Cadet



i am Fairuz form Malaysia.

i used your product Sierra Wireless Aircard 760s - Bigpond, but my device ask for SIM MEP Code.

hope you can help me to unlock the aircard device

this is IMEI Num :  359822041335880

Was this helpful?

  • Yes it was, thank you
  • No, I still need help
Level 23: Superhero

Re: SIM MEP Code

If you have a locked device then you'd need to get in touch with Telstra to obtain the unlock code.

If you're overseas you should be able to seek assistance via
If you've found a solution then don't forget to mark that post accordingly.
If you think I've been of assistance to you please remember to let me know by clicking on the LIKE button.

Please note: I am not a Telstra employee and any posts or opinions are entirely my own and don't reflect any official company position.

Set it & forget it

With direct debit there’s no need to give paying your bill another thought.

Avoid queuing up and never worry about late fees again.

Setup direct debit
Find out more about direct debit and the Telstra 24x7 App ×

Avoid queueing up and never worry about late fees againSet up direct debit
Manage your services and take advantage of offers while you’re out and about with the Telstra 24x7® App Find out more

Need a hand or want to share your expertise?
Register for CrowdSupport and get involved

Register now