twigz2010
Level 1: Cadet

Setup a Telstra account

I just bought a prepaid Telstra Elite Mobile WiFi modem, and when trying to setup a Telstra account to check my usage, it sends an SMS to the number associated with the modem. How am I supposed to receive the SMS?

Was this helpful?

  • Yes it was, thank you
  • No, I still need help
1 REPLY 1
Support Team
Support Team

Re: Setup a Telstra account

Hi Twigz,

You should be able to remove the SIM and put into a mobile phone to receive the sms or alternatively check the usage via https://www.my.telstra.com.au/myaccount/home 

There you will be able to 



1. Recharge your Pre-Paid account.
2. Check you Pre-Paid balance and credit expiry.
3. View your usage or recharge history

Cheers
Shannon

____________________

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today
Don't forget to tag answers as Accepted Solutions and give a Kudo to the member(s) who helped you out

All moderation actions are supported by the CrowdSupport Community Guidelines

Telstra Smart Modem

Plug in and connect in minutes. Smart.

Find out more
Find out more about the Telstra 24x7 App ×
Manage your services and take advantage of offers while you’re out and about with the Telstra 24x7® App Download now
Earn points on our new rewards program and enjoy tier benefits like discounted movie tickets and moreFind out more

Need a hand or want to share your expertise?
Register for CrowdSupport and get involved

Register now