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After i inserted usb the connection manager icon appeared on the screen but disappeared when i clicked on it. Now nothing. Software did not load and on My Computer screen the drive is greyed out and says insert disk when double clicked. I have registered via another isp hoping that may do something.
If you are having difficulty activating or using your new Mobile Broadband device then I would suggest calling 13 22 00 as we have a Mobile Assurance team who are trained to assist with just this kind of enquiry.