Level 1: Cadet

Telstra 3G USB (E353T) - Cannot detect usb

I have just bought a new Prepaid broadband 3G USB kit to use with my home laptop. My laptop is a macbook air with the software update to 10.7.5. I activated the SIM card and installed the software but now the Mobile Broadband Manager is saying that it "cannot detect SIM card". Does any one know why this might be??? 

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Support Team
Support Team

Re: Telstra 3G USB (E353T) - Cannot detect usb

Hi Luc_65, if you're not able to get some insights from other users of the prepaid USB modem then our team on 13 22 00 would be best to contact for investigation and troubleshooting. 

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