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bearo127
Level 1: Cadet

Telstra Mobile Elite Connections

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Hi, I have a Telstra Elite wifi device and was told it would connect up to 5 devices at the same time. It did this at first but now I can connect only 1 device at a time. This is is a pain as we are on the road and want to connect 2 laptops at the same time . Any help would be appreciated Thanks 

1 ACCEPTED SOLUTION

Accepted Solutions
Telstra (Retired)
Telstra (Retired)
Accepted Solution

Re: Telstra Mobile Elite Connections

Hey Bearo127

The settings in your device might have been changed. 

All you need to do is go to the homepage URL which is listed on your device under Connect Info, so just press the little dash button until it appears. 

Log in to the Admin section, the default password should be Admin as well. 

Then Advanced Settings - WiFi - Max Wi-Fi users and if it's set to one, pop it back up to 5. Or just to 2 if you'd like. 

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

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1 REPLY 1
Telstra (Retired)
Telstra (Retired)
Accepted Solution

Re: Telstra Mobile Elite Connections

Hey Bearo127

The settings in your device might have been changed. 

All you need to do is go to the homepage URL which is listed on your device under Connect Info, so just press the little dash button until it appears. 

Log in to the Admin section, the default password should be Admin as well. 

Then Advanced Settings - WiFi - Max Wi-Fi users and if it's set to one, pop it back up to 5. Or just to 2 if you'd like. 

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

All moderation actions are supported by the CrowdSupport Community Guidelines

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