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Penanghill
Level 2: Rookie

Telstra mobile broadband SIM not connecting via laptop

Answered

I have an HP EliteBook Folio 9480m Windows 7and have inserted a SIM card for Telstra mobile broadband.

 

Usually when I use the same type of SIM then the connection to the internet works without a login screen.

 

However, on this laptop, there is a connection screen as follows:

 

 

Connect to a Network:

Type your Telstra subscription details

 

(three fields) Access point name, User name, Password.

 

 

I don't have any data to enter into these fields.  I've called Telstra to confirm that the SIM is set up correctly.  

 

I need to find a way to bypass this Connect to a Network windows/alert.

1 ACCEPTED SOLUTION

Accepted Solutions
Penanghill
Level 2: Rookie
Accepted Solution

Re: Telstra mobile broadband SIM not connecting via laptop

  1. Enter the provider APN telstra.wap
  2. Leave the user/password fields blank.

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1 REPLY 1
Penanghill
Level 2: Rookie
Accepted Solution

Re: Telstra mobile broadband SIM not connecting via laptop

  1. Enter the provider APN telstra.wap
  2. Leave the user/password fields blank.

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