We have spent a fortune following all of Telstra's advice to fix our "black spot" in Wongawallan 4210 Qld including a Cel-Fi Go with a 4.5m Yagi (aimed at a tower less then 5km away.)
We now have a consistent 5 bars of 4G LTE service and clear phone calls, but I would have better internet speeds if I sent all data on scraps of paper tied to carrier pigeons.
I really don't believe they can continue to blame our end of the connection as a Cat 20 device on mobile "business data" rates is regularly capable of around 20mb/s upload speeds, but only between 0 and 5 mb/s download speeds (usually closer to 0)
Other than the TIO, anyone have any advice besides Telstra's excruciating international support "service" and their standard "well yes now sir, we will get you to just try resetting your modem"?
Currently we have resorted to paying for an OVO (Optus) monthly SIM on top of our $200 p/m Telstra mobile plan just to be able to work from our home office.
I'd ditch Telstra in a second but a large part of my work occurs in remote areas where Telstra is the only carrier so this is not currently an option.
Thanks in advance for any assistance to help us improve these speeds.
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I have a Cel Fi right in front of me and I get mobile broadband speeds up to 100 mb/s and sometimes higher depending on modem or mobile phone data speeds.
I can't understand why if you are getting full signal bars and your internet is slow,
Are you using the Wave app to set up your Go Repeater?
Was it set up by an accredited Telstra installer?
If not, and you have the Wave app on your phone, go into the app after it connects to your Go Repeater and go into Settings, then Booster Settings and tell me what it is set to.
You may be set to a frequency band not operating on your nearest cell site despite voice calls receiving signal.
I look forward to your response,
Also, are you using a Telstra supplied modem?
If not, it may not cover the frequencies that Telstra uses.
Apology for the slow response, I'm flat out with work ATM.
Yes, we are on the Tower near the base of Tambourine mountain and boosting the correct 4G LTE channel 28. My new record speed for download is 10 mb/s achieved after 11pm on a Monday night so not exactly peak hour. Most of the time I'm still getting less than 3 mb/s so still resorting back to the OVO/Optus solution for broadband.
Thanks for your like.
The only thing I can think to test is set it to Auto.
If the Go hands-off systems (eg 4G to 3G) mid conversation, you'll experience a call drop.
Sorry, but I'm out of ideas, but your initial comment of congestion has merit.