TB231
Level 1: Cadet

Why wont my Telstra 4GX modem connect to internet

WiFi connects but not to the internet

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3 REPLIES 3
Support Team
Support Team

Re: Why wont my Telstra 4GX modem connect to internet

Hi @TB231

 

Apologies for the delay in responding. Have you been able to follow up and resolve your connection issue since your post?

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

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TB231
Level 1: Cadet

Re: Why wont my Telstra 4GX modem connect to internet

No not yet
Support Team
Support Team

Re: Why wont my Telstra 4GX modem connect to internet

When did you purchase the device, is it pre or post paid, and have you followed the activation instructions?

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

All moderation actions are supported by the CrowdSupport Community Guidelines

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