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Janette17
Level 1: Cadet

please assist in verifying if this particular model of Data Card needs to have a firmware update to be compatible with Mac latest OSX (High Sierra) and below.

bigtez
Level 1: Cadet

I spend approx. 4 mths of the year travelling in my caravan. I presently have an $80 home plan and I purchase a wifi connection as I travell. The wifi plan is very expensive ($150) for 14gig and my home connection sits there wasted for 4mths. Any sug ...

Azadi
Level 1: Cadet

The Prepaid mobile broadband plus plan offers 10GB of bonus data when recharging $50 before 26th February 2018. Is this just a once off bonus of 10GB or will I continue to get bonus data every month I recharge?
My question is on my second month rechar ...

Azadi
Level 1: Cadet

The Prepaid mobile broadband plus plan offers 10GB of bonus data when recharging $50 before 26th February 2018. Is this just a once off bonus of 10GB or will I continue to get bonus data every month I recharge?
My question is on my second month rechar ...

swellguy
Level 1: Cadet

hi how and where do i get this M.home to update my 4 g modem?

Mickoh117777777
Level 1: Cadet

My modem is brand new all set up and activated... I get 3 green lights and a blue flashing wifi light so all good and connects to my phone etc however I cannot get onto any internet, can’t us any app that needs internet connections.... so frustrating ...

StellaCarr
Level 1: Cadet

Want to connect to a computer that doesn't have wifi

Damzel1
Level 1: Cadet

Hi allI have connected my modem to my computer to check my mail on my modem, but I cannot access via the http:/m.home or the IP address. Can someone please help me get to the bottom of this???

Nadia562
Level 1: Cadet

Hi there,
I lost my SIM card overseas and felt very disappointed and frustrated with your service. I simply wanted to cancel my SIM card in case of any person used my international roaming service! But there’s no way to do that. I asked my friend to h ...

Gregmohammad
Level 1: Cadet

I have a Telstra 4G Advanced 11 - Wireless Mobile Modem which has been fantastic since I bought it 18 months ago as was my previous mobile modem (Ultimate Wifi Modem).Suddenly after 6 or more years of perfect Internet connection, with never any issue ...

Nadia562
Level 1: Cadet

Hi there,
I lost my SIM card overseas and felt very disappointed and frustrated with your service. I simply wanted to cancel my SIM card in case of any person used my international roaming service! But there’s no way to do that. I asked my friend to h ...

Garbo2
Level 3: Gumshoe

I have a Netgear (previouisly Sierra) Wireless Aircard 320U.  Unfortunately my Telstra Cable Gateway Max has lost the connection.  I could use my (prepaid) Netgear 320U dongle to go online but unfortunately my desktop computer does not have the Telst ...

PAN13
Level 2: Rookie

I have a  new NETGEAR  NIGHTHAWK 4G mobile router.  It is working fine, however, after using it for over a week it is still showing that I have not used any GB.  On the screen it also says I have 1 new alert as well as new unread message and to visit ...

melani
Level 1: Cadet
paulwalk
Level 2: Rookie

Sometime ago I transitioned from the old prepaid pricing to the newer cheaper scheme. I used to be on the old $180 for 12 GB over 12 months and at my last renewal I went for a 16GB over 24 months plan (or something similar). Now I'm approaching the e ...

kyljara
Level 1: Cadet

Hi i have not received my order yet Telstra 4GX Wi-Fi Plus (MF 910Y) ordered on the 7/12/2017   Order No./Invoice No<removed to secure user privacy>     cheers Paul

Eraadyn
Level 2: Rookie

Telstra?  The user guide and modem both tell me to connect the device to my computer and go to http:/m.home or http://10.0.0.138 to setup but when I do that all I get is that the webpage is not available.   If I dont get a fix ASAP, I'll cancel the c ...

annaa
Level 1: Cadet

Hi,I am in overseas at the moment, how to unlcok my pre-paid 4G wifi modem? I can't call the service hotline as I am not in Australia.Thanks!

RickKeys
Level 2: Rookie

G'Day,I set up a Highthawk M1 a few weeks ago with no issues using its 4G internet WAN connection to then get an internet connection on a PC via the ethernet port. It was turned off and put away until now. I try to get an ethernet connection and it i ...

Tammydrie
Level 1: Cadet

Hi.  I can log in to the modem settings of my MF920V.  I go to Wi-fi settings, and I change the wi-fi password.  If I click on display password box it shows my new password.  But when I click APPLY the confirmation box comes up (the one that says "al ...

bigtez
Level 1: Cadet

I spend approx. 4 mths of the year travelling in my caravan. I presently have an $80 home plan and I purchase a wifi connection as I travell. The wifi plan is very expensive ($150) for 14gig and my home connection sits there wasted for 4mths. Any sug ...

Azadi
Level 1: Cadet

The Prepaid mobile broadband plus plan offers 10GB of bonus data when recharging $50 before 26th February 2018. Is this just a once off bonus of 10GB or will I continue to get bonus data every month I recharge?
My question is on my second month rechar ...

Azadi
Level 1: Cadet

The Prepaid mobile broadband plus plan offers 10GB of bonus data when recharging $50 before 26th February 2018. Is this just a once off bonus of 10GB or will I continue to get bonus data every month I recharge?
My question is on my second month rechar ...

shono
Level 2: Rookie

4g wifi modem hooked in to my router. The past 4 days I am lucky if I can get up to 1mbps when I have been getting around 25mbps for the past 2 years and up to 40mbps for the prior 12 months.Yes Telstra I know everything is working on your end (your ...

AussieDog
Level 2: Rookie

I am very mad that Telstra has decided that the new prepaid mobile broadband plan called "Plus" does not have any options to add on prepaid international roaming.Not everyone is on post paid, and its not as if like prepaid Telstra customers don't tra ...

dunkman
Level 1: Cadet

Hi..i recently purchased a m1 modem due to all the hype about its speed and like some of the posts ive read on here mine is giving the same low speed tests. Yet when i compare with my telstra sim from phone i get higher readings.  firmware: 10.16.04. ...

Lola77
Level 1: Cadet

I wanted to purchase a Telstra Prepaid 4GX Wi-Fi Pro but somehow an order was placed for a different device 4GX Wi-Fi Plus MF 910Y. Straight after the order was placed, I realised the order was done for a wrong device, I began speaking to live chat o ...

Nitty3134
Level 1: Cadet

Hi.I have purchased a second hand Netgear Wifi Ultimate (785S) and I cant seem to charge it. I thought that the battery it came with was old and needed replacing so I purchased another lithium battery and I still cant charge it. When I log into m.hom ...

petrs2
Level 2: Rookie

Hi all, looking at the questions and "solutions" it seem obvious the push is to NBN and make wireless service as difficult as possible. The network either 4G, 3G is overloaded with video traffic and it just can't handle it  at certain times, and bein ...

john_Smith
Level 2: Rookie

My M1 is more than a little unreliable. Frequently shuts itself off, runs out of power despite being plugged into the mains.I'm paying $150 a month for this and using it as home broadband (no other option when I bought it). When it works it's great, ...

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