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bushie2017
Level 1: Cadet

My sierra usb 308 died on me this afternoon how do go about replacing it?Also do i need a new sim as well? 

jeffmac
Level 1: Cadet

Why does 3G or H appear in the top left hand corner of our 4GX Wi Fi?

zuiko
Level 1: Cadet

We export our industrial product to Australia that currently contains a HSPA+ 3G modem. In preparation for developing a LTE 4G product, one of our suppliers warned us that in Australia MIMO/diversity is not an option but a requirement with Telstra. I ...

buzzbuzzen
Level 7: Deputy Inspector

Yesterday I received the latest " Let's Connect " Telstra catalogue valid dates 01 May to 02 July 2018. On page 17 I saw the Telstra Pre Paid 4GX Wifi Pro advertised for $99 RRP, save $10 + 10gb data for use within 30 days. I went online to order it ...

Mattadoo
Level 1: Cadet

If I buy a Telstra mobile Broadband device can I have it open so as to take overseas & put a different sim card in it to use, or will it only support Telstra sim cards 

PJB_Doncaster
Level 3: Gumshoe

Where is the forum for these please? Would like to post some questions but in the right place, thanks.

Neil3082
Level 1: Cadet

Above item was recently ordered. Reference PPST178156. Startrack advise they are unable to deliver because they have been given the incorrect address by Telstra. Please advise

marcusb1
Level 1: Cadet

How do I log into my Wi-Fi 4G-A5C3 device to check messages?

nik52
Level 2: Rookie

I have a netgear nighthawk, it tells me constantly I have messages and to log into http://m.home   I have had success once or twice but most times the page wont load.. Any ideas?

ColCarter
Level 1: Cadet

I bought a nighthawk netgear 2 days ago and it has spent the last 24hours downloading a software upgrade. Is this normal?

zuiko
Level 1: Cadet

We export our industrial product to Australia that currently contains a HSPA+ 3G modem. In preparation for developing a LTE 4G product, one of our suppliers warned us that in Australia MIMO/diversity is not an option but a requirement with Telstra. I ...

Jdx
Level 2: Rookie

Is anyone having issue with connecting iPhone 8 plus to netgear c6300BD. I can connect to extension but not to main modem. please help

Eraadyn
Level 3: Gumshoe

Telstra?  The user guide and modem both tell me to connect the device to my computer and go to http:/m.home or http://10.0.0.138 to setup but when I do that all I get is that the webpage is not available.   If I dont get a fix ASAP, I'll cancel the c ...

hyppolyte
Level 4: Private Eye

The Nighthawk M1 was put on the market with inadequate firmware approximately early 2017. It was not possible to use it as an always on substitute for Home Broadband as advertised and sold to me. It could not be used without the battery (random multi ...

Cosmicorpheus
Level 1: Cadet

I live out in west Queensland and the only internet connection is by 4G Broadband. I use the Telstra 4G Advanced Pro X to connect to it.
I have installed security cameras on the property and would like to access them remotely. What type of 4g router d ...

JessieRose
Level 1: Cadet

I am having issues connecting my Telstra 4G advanced mobile broadband.  The Samsung smart TV (purch 2018)is recognising the 4G unit, however it is asking for an IP address and other information that I cannot locate in my 4G Unit.  I have also called ...

ETphoneHOME
Level 3: Gumshoe

Is there any way to tell if MIMO is available from any given Telstra tower? Specifically: 6450002 - 31.23 km LOT 524 Plan 36119 HOWICK RD HOWICK WA 6450I'm looking to purchase 1 or 2 yagi antenna (700mhz - 900mhz) but don't really want to waste money ...

PAN13
Level 2: Rookie

I have a  new NETGEAR  NIGHTHAWK 4G mobile router.  It is working fine, however, after using it for over a week it is still showing that I have not used any GB.  On the screen it also says I have 1 new alert as well as new unread message and to visit ...

Zaza1
Level 1: Cadet

Hi, when I plug in my USB Elite stick the Telstra Manager comes up as normal but will not connect to allow me to re-charge my account. Do I just need to purchase a new SIM and activate? I have not used the account for over 12 months. Thanks.

Nagol
Level 2: Rookie

Hi, for the past while my mobile hotspot has been frequently dropping out. No matter where I am when I connect my Windows laptop to this hotspot to play a game or just simply go on websites, it drops out roughly every 3 minutes but it still displays ...

shono
Level 2: Rookie

4g wifi modem hooked in to my router. The past 4 days I am lucky if I can get up to 1mbps when I have been getting around 25mbps for the past 2 years and up to 40mbps for the prior 12 months.Yes Telstra I know everything is working on your end (your ...

AussieDog
Level 2: Rookie

I am very mad that Telstra has decided that the new prepaid mobile broadband plan called "Plus" does not have any options to add on prepaid international roaming.Not everyone is on post paid, and its not as if like prepaid Telstra customers don't tra ...

dunkman
Level 1: Cadet

Hi..i recently purchased a m1 modem due to all the hype about its speed and like some of the posts ive read on here mine is giving the same low speed tests. Yet when i compare with my telstra sim from phone i get higher readings.  firmware: 10.16.04. ...

Lola77
Level 1: Cadet

I wanted to purchase a Telstra Prepaid 4GX Wi-Fi Pro but somehow an order was placed for a different device 4GX Wi-Fi Plus MF 910Y. Straight after the order was placed, I realised the order was done for a wrong device, I began speaking to live chat o ...

Nitty3134
Level 1: Cadet

Hi.I have purchased a second hand Netgear Wifi Ultimate (785S) and I cant seem to charge it. I thought that the battery it came with was old and needed replacing so I purchased another lithium battery and I still cant charge it. When I log into m.hom ...

petrs2
Level 2: Rookie

Hi all, looking at the questions and "solutions" it seem obvious the push is to NBN and make wireless service as difficult as possible. The network either 4G, 3G is overloaded with video traffic and it just can't handle it  at certain times, and bein ...

john_Smith
Level 2: Rookie

My M1 is more than a little unreliable. Frequently shuts itself off, runs out of power despite being plugged into the mains.I'm paying $150 a month for this and using it as home broadband (no other option when I bought it). When it works it's great, ...

yedrellow
Level 1: Cadet

Hey Guys, I have an issue where I am unable to connect to overwatch servers from a wifi dongle. I seem to be able to connect to everything else. It was working earlier yesterday. Attempting to connect to an overwatch server just gets hung after it sa ...

johnwcl
Level 1: Cadet

Hi all, I have a Netgear Nighthawk M1 (hardware v1.0) NTG9X50C_10.12.02.01 and i'm trying to get the latest firmware but clicking on Check for Updates yields an error on the netgear app (and web) Is there any other way for me to update the firmware m ...

Palian
Level 3: Gumshoe

Recently updated my Nighthawk M1 device. After update I noticed in the Nighthawk M1 Information area there was a section for the Arlo camera. I also had a problem with the update as was informed to do a full reset by pressing the reset button. After ...

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