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Bessellmark
Level 1: Cadet

hi, i have a company phone that h as 5gb data.I want to use this phone when we go away in our caravan to watch freeview or foxtel but dont want to use ny companies data (embarrassing).Is there a way i can pre pay or whatever so as i can use MY data o ...

xCandyshop
Level 1: Cadet

I am living in the remote mining town of pannawonica. On my days off I try to do a lot of online gaming but despite my efforts the internet seems to not work 80% of the time! i was on adsl but up to 10 times a day the internet would just cut out and ...

C3PO
Level 3: Gumshoe

Since before Xmas I have noticed that I am no longer able to see my data usage info either directly on the device display OR via PC connection. I have reset several times but no progress so just wondering if anyone else has had this issue if so did y ...

Kickaha
Level 1: Cadet

Hi,Just purchased this gadget as a failover for my ADSL. Telstra shop said it should work as that......Anyway, I have a Billion BiPAC 8900AX-2400 that I'm trying to get the NightHawk to act as a 3G/4G/LTE fail over, but I cannot get the Billion to re ...

Wade86
Level 1: Cadet

How do I reset the password for m.home for my pocket wifi 

Shain
Level 1: Cadet

Hi there,

Hoping someone is able to assist here, over the last 24-48 hours my Telstra Smart Modem Gen 2 - Arcadyan LH1000 has been restarting every 10 minutes.

Troubleshooting steps followed as below:
-reset factory settings,
-changed IP range,-changed S ...

warrison
Level 1: Cadet

Hi, I have a Telstra 4GX modem which I got at toward the end of last year. Recently I have noticed that data usage level have gone up. Fearing it was someone using our connection I first changed the access key (and updated my devices at home with the ...

Herewegoagain1
Level 1: Cadet

I received my new Hauwei 4gx modem when I switched from iinet nbn to Telstra  mobile broadband but after a lot of mucking around for a day and a couple of tech calls I concluded it was a dud as wifi signal level varied constantly and the range was te ...

Tony1977
Level 1: Cadet

Hi , why do Telstra home mobile broadband plans only offer 100gb download  as the largest , when other carriers offer 200 - 500 gb download,  and cheaper prices , 

Garbar
Level 1: Cadet

On my Telstra mobile service I am encountering extremely slow upload speeds <1mbps in one specific location (Northgate QLD, 4013) making it impossible for me to do basic tasks.  I have done all of the troubleshooting tests - Reset phone- Reset networ ...

C3PO
Level 3: Gumshoe

Since before Xmas I have noticed that I am no longer able to see my data usage info either directly on the device display OR via PC connection. I have reset several times but no progress so just wondering if anyone else has had this issue if so did y ...

aussluc
Level 1: Cadet

would you recommend nbn ?

SteveB18
Level 1: Cadet

looking at getting a ASUS RT-AC5300 and need to know if it will work on the HFC NBN connection with Telstra.Do not intend using the home phone service so no ATA required. 

OneTel
Level 2: Rookie

Hi I bought this router and find it constantly going to sleep and I need to walk upto it and press the on button to wake it up to use the internet. The idea was to be always on around the house so it is very annoying.  I’ve looked at settings and can ...

domwild1
Level 8: Inspector

Having paid $150 in August 2019 for 30 Gigabytes of data and running out of credit on the 7th of December for just reading emails made me wonder where the credit went. So I rang Manila on 132200, the Telstra Help number. Entering the number in questi ...

GrassTree
Level 1: Cadet

Wireless Network Name (SSID):TPW4G_0913ACWireless Security Key (WPA):874775BB3A

Yknarf
Level 2: Rookie

Hi, I have a Pre-Paid Telstra 4G USB+WIFI Plus wingle that I use with my Macbook Air. The Mac software for the wingle it is 32bit. Apple's latest MacOS no longer supports 32bit applications, so I need a 64bit app for the wingle before I can upgrade m ...

zanneki1
Level 2: Rookie

where do I go to free up SMS space on my Nighthawk M1 & find my alerts I am lost PLEASE HELP 

xCandyshop
Level 1: Cadet

I am living in the remote mining town of pannawonica. On my days off I try to do a lot of online gaming but despite my efforts the internet seems to not work 80% of the time! i was on adsl but up to 10 times a day the internet would just cut out and ...

Wade86
Level 1: Cadet

How do I reset the password for m.home for my pocket wifi 

Garbar
Level 1: Cadet

On my Telstra mobile service I am encountering extremely slow upload speeds <1mbps in one specific location (Northgate QLD, 4013) making it impossible for me to do basic tasks.  I have done all of the troubleshooting tests - Reset phone- Reset networ ...

TheWiFiSeeker
Level 1: Cadet

I purchased a $30 Prepaid SIM kit, installed into Toshiba Z20t, registered it for Tablet/Mobile Internet.(The Z20t previously had a Telstra post paid plan but has not been used for ~2 years)Registration seemed to wiz though but 24 hours later, still ...

Kcorn
Level 1: Cadet

Telstra 4GX wifi pro Purchased yesterday, activated yesterday, received confirmation email that it was all good to go.  However when trying to connect to my laptop, it connects but has the little yellow hazard triangle above where the connection show ...

Snookie
Level 1: Cadet

I'm trying to set up my T4GX with my laptop. Pretty sure it's locked me out as it's coming up with error Code 7 message Invalid Token. How can I get past this so I can get online? The sim is active...

PeterSutcliffe
Level 1: Cadet

Hello. Have a client with a 4g backup service on a Netcomm Wireless router and suddenly all inbound ports are blocked. No changes to the router, router rebooted,GPTEXB3 code on the service and it did work as a backup.

louBathurst
Level 1: Cadet

I've been getting this message for months on my 4x AdvancedII mobile broadband display."Data usage information is currently unavailable.Please try again later or visit  xxxxxxxxmyaccount."Any ideas?

Dansmodem
Level 1: Cadet

My device is stuck on the same setting and has been for 2 billing periods, simply saying I have 5 days left and 25.08 gb of data. It has said the same thing now for 2 months, completely useless tbh as it is not accurate.  My Firmware is NTG9X50C_12.0 ...

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