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Level 1: Cadet

where do I go to free up SMS space on my Nighthawk M1 & find my alerts I am lost PLEASE HELP 

Level 1: Cadet

I have a new NETGEAR NIGHTHAWK 4G mobile router. It is working fine, however, after using it for over a week it is still showing that I have not used any GB. On the screen it also says I have 1 new alert as well as new unread message and to visit htt ...

Level 1: Cadet

I’m having an issue logging onto the blizzard server to play overwatch on PS4. It has issues most of the time but occasionally I can get online. Do t have any issue with other games. Been in contact with blizzard and they believe there is an issue be ...

Level 2: Rookie

Hi,I have received and email from " with the heading:Important information about your Mobile Broadband usageIt states: Our analysis shows you have incurred excess data charges. We want to confirm whether you exp ...

Level 1: Cadet

I received a letter today about data over use.i haven’t used my mobile broadband since July and once the data ran out I stopped using it so I’m not sure about what the issue is

Level 1: Cadet


Level 1: Cadet

Please confirm this is not a scam email - I do not have a mobile broadband account with Telstra and have not had one for a number of years, thanks

Level 1: Cadet

We're currently on NBN Skymuster, which has been very unrealiable. However, the Telstra 4G reception at home is excellent so I'm thinking of moving to telstra mobile broadband. I'm pretty sure the Netgear Nighthawk M2 will suit our needs but, need to ...

Level 1: Cadet

our internet isn't working properly

Level 1: Cadet
Level 1: Cadet

I shall be traveling soon in a camper and want a mobile connection that can be run off a 12volt supply. I have both cigarette lighter and usb 12volt connections wired up.I want the modem/router to  connect to my Ipad and iphone. Can the Netgear Nig ...

Level 1: Cadet

Hi i cant connect my laptop to my pre paid wi fi. I have run out of credit but am trying to recharge. Can someone tell me how i get the app open on l laptop without credit so i can recharge  

Level 2: Rookie

A guest has left after a stay so want to change the guest password only. Have tried to find out how to do this, but has not been very clear how to do it. Modem is f@st 5355...

Level 1: Cadet

I have a Telstra dongle that I wish to recharge.  How do I do it?

Level 4: Private Eye

I have a netgear nighthawk, it tells me constantly I have messages and to log into http://m.home   I have had success once or twice but most times the page wont load.. Any ideas?

Level 1: Cadet

My Telstra Elite after approximately 5 years has decided to stop working this afternoon. If I purchase a new Telstra 4G version, will Telstra carry across all my credits from the old unit as they are significant?

Level 1: Cadet

We are looking at disconnecting our home broadband bundle but will still be keeping 2 mobile services with Telstra.  Will we loose our bigpond email address's if we disconnect our home broadband bundle.

Level 3: Gumshoe

I have a postpaid corporate data plan with a 4G Sierra USB Dongle. Could I use the sim in a Telstra Prepaid 4GX Broadband USB & Wi-Fi Plus - E8372 from Target ($39) to get 4GX? We have 4GX in a Nighthawk M1 at work and the speeds are amazing!

Level 2: Rookie

I wish to add my new prepaid phone number to the 24/7 app so I can recharge easily etc. support tells me to go to my account settings and select profile and preferences. There is no account settings, so there there is no profile and preferences. I tr ...

Level 1: Cadet

I received a letter today about data over use.i haven’t used my mobile broadband since July and once the data ran out I stopped using it so I’m not sure about what the issue is

Level 1: Cadet

My Telstra PrePaid 4GX Wi-Fi Pro stopped working after three days. After being unable to find a solution online, I took it to the Telstra Shop for assistance. The password on the unit was different to the password supplied with it, that had worked fo ...

Level 2: Rookie
Level 1: Cadet
Level 2: Rookie

I am investigating the use of 4G USB dongle attached to standard NBN attached routers (variously Telstra Business Gateway and other brands) as a fallover option.In my proof of concept work I am using a prepaid 4G dongle Huwai E3872 which works well f ...

Level 1: Cadet

im in need of NTG9X50C_10.16.04.04, the new firmware has not worked for me, says detecting service and i have used 17.9G today, normally only a G max.

Level 1: Cadet

Rang Telstra last Friday in regards to the modems WAN light blinking and not connecting.Apparently they were going to call back due to technical difficulties(System Down) calling a technician to see us. We have called two times since and still same r ...

Level 1: Cadet

Folks,I have been sold a Nighthawk M1 to replace my 3g Netcomm. To begin with the Netcom had an excellent wifi range and good connectivity capability.We are farmers and have a lot of machinery and electronic equipment connected to our Network includi ...

Level 1: Cadet

I have finally solved this, thanks to ZTE, no thanks to Telstra.1. get an unlock code from Telstra, it will cost you $25 unless the modem is 2 years old2.Turn off any modems in the house that you are using for your home internet as they can cause WI ...

Level 1: Cadet

Mostly my configuration (MF823 stick, Dovado Tiny in bridge mode) gets allocated a public IP address when connecting to the network, but on occasions it is issued a private 1.x.x.x address, which obviously breaks access to our internal servers. We th ...

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