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Mobile Broadband

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Level 1: Cadet

I've been getting this message for months on my 4x AdvancedII mobile broadband display."Data usage information is currently unavailable.Please try again later or visit  xxxxxxxxmyaccount."Any ideas?

Level 1: Cadet

This dongle is a friend's and he said if I recharge it I can use it.How do I recharge it?

Level 1: Cadet

What a disgrace, Telstra are supposed to be world class but the service I get is Third world, I cant even get a mobile signal at my house but at least Optus can supply me with mobile coverage  Telstra likes billing me for the internet we get but cant ...

Level 2: Rookie

Having installed a Telstra Cel Fi Pro at my shop am finding the signal varies widely - from -130dB to -90dB or 1 signal bar to 3 within seconds, sadly the normal is 1 bar. I suspect somebody nearby has an unregistered mobile signal booster interfe ...

Level 1: Cadet

Who should I contact in Telstra to get my mobile broadband service connected to Extranet.  I visited a Telstra shop yeaterday, but they had never heard of Extranet.I spent more than 1.5 hours on the chat line being passed from one person to another.  ...

Level 2: Rookie

Hi,I have a prepaid mobile broadband SIM. I know for a fact that, at the beginning of the year, I could still see how much data and how many days left on this device. I don't turn on this device very often but I noticed that around a month ago when I ...

Level 2: Rookie

 The Device is using the latest firmware NTG9X50C_12.06.08.00I have had no data usage display for a full billing period. (thinking that its was a telstra issue) my account is a postpaid and the sim is telstra. I did a factory reset on the device and ...

Level 1: Cadet

Same query as last time. How do you update the firmware on a Telstra MR1100 Nighthawk? Netgear emailed me about "important security update" with v12.06.08.00 on 21 Dec. But I cannot update from the Netgear website 'cos I've got a Telstra supplied dev ...

Level 1: Cadet

How do I recharge when it says this number isn’t available anymore <Removed for Privacy>

Level 1: Cadet

This new 4GX modem is excellent!   Easy setup and super fast service. How do I port forward on this modem?   Need it to monitor CCTV.I have followed the instructions and set it up as a virtual server but its still timing out.  I think it is blocked o ...

Level 3: Gumshoe

Since before Xmas I have noticed that I am no longer able to see my data usage info either directly on the device display OR via PC connection. I have reset several times but no progress so just wondering if anyone else has had this issue if so did y ...

Level 1: Cadet

looking at getting a ASUS RT-AC5300 and need to know if it will work on the HFC NBN connection with Telstra.Do not intend using the home phone service so no ATA required. 

Level 2: Rookie

Hi I bought this router and find it constantly going to sleep and I need to walk upto it and press the on button to wake it up to use the internet. The idea was to be always on around the house so it is very annoying.  I’ve looked at settings and can ...

Level 8: Inspector

Having paid $150 in August 2019 for 30 Gigabytes of data and running out of credit on the 7th of December for just reading emails made me wonder where the credit went. So I rang Manila on 132200, the Telstra Help number. Entering the number in questi ...

Level 1: Cadet

Wireless Network Name (SSID):TPW4G_0913ACWireless Security Key (WPA):874775BB3A

Level 2: Rookie

Hi, I have a Pre-Paid Telstra 4G USB+WIFI Plus wingle that I use with my Macbook Air. The Mac software for the wingle it is 32bit. Apple's latest MacOS no longer supports 32bit applications, so I need a 64bit app for the wingle before I can upgrade m ...

Level 2: Rookie

where do I go to free up SMS space on my Nighthawk M1 & find my alerts I am lost PLEASE HELP 

Level 1: Cadet

I shall be traveling soon in a camper and want a mobile connection that can be run off a 12volt supply. I have both cigarette lighter and usb 12volt connections wired up.I want the modem/router to  connect to my Ipad and iphone. Can the Netgear Nig ...

Level 1: Cadet

I've been getting this message for months on my 4x AdvancedII mobile broadband display."Data usage information is currently unavailable.Please try again later or visit  xxxxxxxxmyaccount."Any ideas?

Level 1: Cadet

My device is stuck on the same setting and has been for 2 billing periods, simply saying I have 5 days left and 25.08 gb of data. It has said the same thing now for 2 months, completely useless tbh as it is not accurate.  My Firmware is NTG9X50C_12.0 ...

Level 1: Cadet
Level 1: Cadet

I received a letter today about data over use.i haven’t used my mobile broadband since July and once the data ran out I stopped using it so I’m not sure about what the issue is

Level 1: Cadet

My Telstra PrePaid 4GX Wi-Fi Pro stopped working after three days. After being unable to find a solution online, I took it to the Telstra Shop for assistance. The password on the unit was different to the password supplied with it, that had worked fo ...

Level 2: Rookie
Level 1: Cadet
Level 2: Rookie

I am investigating the use of 4G USB dongle attached to standard NBN attached routers (variously Telstra Business Gateway and other brands) as a fallover option.In my proof of concept work I am using a prepaid 4G dongle Huwai E3872 which works well f ...

Level 1: Cadet

im in need of NTG9X50C_10.16.04.04, the new firmware has not worked for me, says detecting service and i have used 17.9G today, normally only a G max.

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