Broadband & nbn™

Mobile Broadband

cancel
Ask a question
Advanced
image
  • All Posts
  • Answered
  • Unanswered
RAgo
Level 1: Cadet

Today's date: Saturday 13 April 2019.I have tried everything and still stuck. I have (four) Netgear NightHake Mobile Routers. Two have the same issue. They both show "Detecting Services". The internet is intermittent, and there are other issues that ...

nik52
Level 4: Private Eye

I have a netgear nighthawk, it tells me constantly I have messages and to log into http://m.home   I have had success once or twice but most times the page wont load.. Any ideas?

mwn47
Level 1: Cadet

I have recently got a mobile broadband plan with the Netgear Nighthawk router. It's used by myself and my daughter (12) for emails, internet browsing and then also some Netflix. Our usage last month was over 200gb which is just crazy, we have never u ...

Bruce40
Level 1: Cadet

Net gear app says it can’t find it

KitCat19
Level 2: Rookie

I have one of the Gen 2 modems and as Telstra is refusing to come out and install a wall connection I am relying on the wifi aspect of the modem.  However, the modem does not/will not pick up wifi anymore.  I can get wifi on my phone but the modem do ...

Kado321
Level 1: Cadet

To talk to someone

micheal1981
Level 1: Cadet

4g simply doesn't work it will say connected but nothing

Community Manager Emmasis Community Manager
Community Manager

045-teaser.jpg

   

Armdanish
Level 1: Cadet

Just talked with you about my phone WiFi which didn’t work in Burleigh Heads. It works in Byron where I bought it. Your guy told me that it’s not Telstra but my area that’s the problem. That Telstra didn’t have connection there and lots of other plac ...

MH75
Level 2: Rookie

There was a media release by Telstra near end Feb 2019 that from 7th March there would be esim support for Windows 10 lte devices with free trial 30gb for 30 days. How do you get this offer/activate this? Can Telstra rep or anyone else please provide ...

nik52
Level 4: Private Eye

I have a netgear nighthawk, it tells me constantly I have messages and to log into http://m.home   I have had success once or twice but most times the page wont load.. Any ideas?

DaveyC3
Level 1: Cadet

My Telstra Elite after approximately 5 years has decided to stop working this afternoon. If I purchase a new Telstra 4G version, will Telstra carry across all my credits from the old unit as they are significant?

PSBEETLE
Level 1: Cadet

We are looking at disconnecting our home broadband bundle but will still be keeping 2 mobile services with Telstra.  Will we loose our bigpond email address's if we disconnect our home broadband bundle.

samwardill
Level 3: Gumshoe

I have a postpaid corporate data plan with a 4G Sierra USB Dongle. Could I use the sim in a Telstra Prepaid 4GX Broadband USB & Wi-Fi Plus - E8372 from Target ($39) to get 4GX? We have 4GX in a Nighthawk M1 at work and the speeds are amazing!

lyon123
Level 2: Rookie

I wish to add my new prepaid phone number to the 24/7 app so I can recharge easily etc. support tells me to go to my account settings and select profile and preferences. There is no account settings, so there there is no profile and preferences. I tr ...

livinthedream
Level 1: Cadet

Hello I have a new NBN modem that I am told has Next G backup for when the NBN fails. I have a second house that I am at 3 days a fortnight and do not want to set up another account and connection. Can I take my modem from home and use as a next G mo ...

Shazett1962
Level 1: Cadet

Ordered on 12/1/19

Hadron
Level 1: Cadet

Hi.I already have a SIM card for my phone, but I have a SIM card slot in my new laptop.Can I get a secondary SIM card to go into the laptop slot, or do I have to purchase another plan and another number?

Lissimmo
Level 1: Cadet

Also, how do i reactive it if it has ran out?

MJMillard-51050
Level 2: Rookie

What changes to this device need to be made in order to get access to the 5G mobile network?

Community Manager Emmasis Community Manager
Community Manager

045-teaser.jpg

   

Kathy_C
Level 1: Cadet

My Telstra PrePaid 4GX Wi-Fi Pro stopped working after three days. After being unable to find a solution online, I took it to the Telstra Shop for assistance. The password on the unit was different to the password supplied with it, that had worked fo ...

Rayden2
Level 2: Rookie
Energybun05
Level 1: Cadet
CommsGipp1
Level 2: Rookie

I am investigating the use of 4G USB dongle attached to standard NBN attached routers (variously Telstra Business Gateway and other brands) as a fallover option.In my proof of concept work I am using a prepaid 4G dongle Huwai E3872 which works well f ...

Sublime
Level 1: Cadet

im in need of NTG9X50C_10.16.04.04, the new firmware has not worked for me, says detecting service and i have used 17.9G today, normally only a G max.

KT47
Level 1: Cadet

Rang Telstra last Friday in regards to the modems WAN light blinking and not connecting.Apparently they were going to call back due to technical difficulties(System Down) calling a technician to see us. We have called two times since and still same r ...

Lundrel
Level 1: Cadet

Folks,I have been sold a Nighthawk M1 to replace my 3g Netcomm. To begin with the Netcom had an excellent wifi range and good connectivity capability.We are farmers and have a lot of machinery and electronic equipment connected to our Network includi ...

terryv1
Level 1: Cadet

I have finally solved this, thanks to ZTE, no thanks to Telstra.1. get an unlock code from Telstra, it will cost you $25 unless the modem is 2 years old2.Turn off any modems in the house that you are using for your home internet as they can cause WI ...

sccf
Level 1: Cadet

Mostly my configuration (MF823 stick, Dovado Tiny in bridge mode) gets allocated a public IP address when connecting to the network, but on occasions it is issued a private 1.x.x.x address, which obviously breaks access to our internal servers. We th ...

Our community experts

Telstra Smart Modem

Plug in and connect in minutes. Smart.

Find out more