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Level 1: Cadet

I am having SIM MEP LOCKED error on my Aircard 760S. But when I contacted Telstra Support, they kept insisting me to provide a valid Telstra account information. I am not a customer with Telstra, I just got the modem from another buyer long time back ...

Level 1: Cadet

Hi All I have a Telstra 4gx modem that we have recently purchased.  We have 30gb data for this device and this data contributes towards a mobile group data total of 180Gb.  Our new billing period commenced on the 07/08/19.  I received an email at 4.3 ...

Level 1: Cadet

I have a Nighthawk M2 that I run as dual band and have a number of devices linked, most dual band capable, except a printer on 2.4. All worked well until 6 days ago when I received a software upgrade to the device. Since then all devices logged in to ...

Level 1: Cadet

Hi Guys,I have a Nighthawk MR100 and wish to connect it to a wireless router for better wifi and LAN at home.Is this possible? I cannot seem to get the internet out of the wireless router. I am trying it on Seagem FAST5355.Thanks 

Level 1: Cadet

Hi,             Subject has probably been done to death (many times), but I'm a novice when it comes to I.T.              Live quite a bit out of the major towns so rely heavily on my mobile both phone and internet.Recently tried to unlock my HUAWEI ...

Level 6: Bloodhound

I'm hoping someone can provide advice here... I have an issue (reported it to Telstra already) using a NetGear LB2120 4G modem in bridge mode... with nothing connected, it uses a set amount of data (117MB) every 4 minutes or so, almost to the second. ...

Level 6: Bloodhound

I have cable and a mobile broadband unit. When I am away from home obviously I would take my mobile broadband unit with me. This is the case for the last week. Last night I received 3 emails in close succession.   As you can see in the space of 7 min ...

Level 1: Cadet

Hi I have recently upgraded the firmware version of my Netgear Nighthawk M1 to version NTG9X50C_12.06.02.00 as directed by the device. All seemed fine, but after a restart the device now only shows Detecting Service on the main screen. You can still ...

Level 1: Cadet

I have a white USB and want to know if and how I can connect it to my shared data. I tried to add it to my account under the account settings tab but got an error- The account details you've entered don't match our records.

Level 1: Cadet

No Mobile signal for over 3 days. Now now home phone. Neighbours landline out for a week now!? Cmon Telstra, how can you break both services. Restoration looks like it will be wednesday!! Mobile and landline out for over a week in the hills where peo ...

Level 4: Private Eye

I have a netgear nighthawk, it tells me constantly I have messages and to log into http://m.home   I have had success once or twice but most times the page wont load.. Any ideas?

Level 1: Cadet

My Telstra Elite after approximately 5 years has decided to stop working this afternoon. If I purchase a new Telstra 4G version, will Telstra carry across all my credits from the old unit as they are significant?

Level 1: Cadet

We are looking at disconnecting our home broadband bundle but will still be keeping 2 mobile services with Telstra.  Will we loose our bigpond email address's if we disconnect our home broadband bundle.

Level 3: Gumshoe

I have a postpaid corporate data plan with a 4G Sierra USB Dongle. Could I use the sim in a Telstra Prepaid 4GX Broadband USB & Wi-Fi Plus - E8372 from Target ($39) to get 4GX? We have 4GX in a Nighthawk M1 at work and the speeds are amazing!

Level 2: Rookie

I wish to add my new prepaid phone number to the 24/7 app so I can recharge easily etc. support tells me to go to my account settings and select profile and preferences. There is no account settings, so there there is no profile and preferences. I tr ...

Level 1: Cadet

Hello I have a new NBN modem that I am told has Next G backup for when the NBN fails. I have a second house that I am at 3 days a fortnight and do not want to set up another account and connection. Can I take my modem from home and use as a next G mo ...

Level 1: Cadet

Ordered on 12/1/19

Level 1: Cadet

Hi.I already have a SIM card for my phone, but I have a SIM card slot in my new laptop.Can I get a secondary SIM card to go into the laptop slot, or do I have to purchase another plan and another number?

Level 1: Cadet

Also, how do i reactive it if it has ran out?

Level 3: Gumshoe

What changes to this device need to be made in order to get access to the 5G mobile network?

Level 1: Cadet

My Telstra PrePaid 4GX Wi-Fi Pro stopped working after three days. After being unable to find a solution online, I took it to the Telstra Shop for assistance. The password on the unit was different to the password supplied with it, that had worked fo ...

Level 2: Rookie
Level 1: Cadet
Level 2: Rookie

I am investigating the use of 4G USB dongle attached to standard NBN attached routers (variously Telstra Business Gateway and other brands) as a fallover option.In my proof of concept work I am using a prepaid 4G dongle Huwai E3872 which works well f ...

Level 1: Cadet

im in need of NTG9X50C_10.16.04.04, the new firmware has not worked for me, says detecting service and i have used 17.9G today, normally only a G max.

Level 1: Cadet

Rang Telstra last Friday in regards to the modems WAN light blinking and not connecting.Apparently they were going to call back due to technical difficulties(System Down) calling a technician to see us. We have called two times since and still same r ...

Level 1: Cadet

Folks,I have been sold a Nighthawk M1 to replace my 3g Netcomm. To begin with the Netcom had an excellent wifi range and good connectivity capability.We are farmers and have a lot of machinery and electronic equipment connected to our Network includi ...

Level 1: Cadet

I have finally solved this, thanks to ZTE, no thanks to Telstra.1. get an unlock code from Telstra, it will cost you $25 unless the modem is 2 years old2.Turn off any modems in the house that you are using for your home internet as they can cause WI ...

Level 1: Cadet

Mostly my configuration (MF823 stick, Dovado Tiny in bridge mode) gets allocated a public IP address when connecting to the network, but on occasions it is issued a private 1.x.x.x address, which obviously breaks access to our internal servers. We th ...

Level 1: Cadet

I have A 4G My Pocket Wi-Fi Lite and would like to use it with a SIM card from my Go Mobile Plus BYO Plan SIM so I can use it as a hotspot for my iPad. Is there any way of setting up this device to work as such?Thanks

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