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Level 1: Cadet

My modem is accessing the internet fine.the problem is when I double click on the desktop shortcutnamed (Telstra 4GX WI-FI Pro), that was created.when the modem was first installed, Firefox will not connect to it.Says it is unsecured.When I first got ...

Level 8: Inspector

Having paid $150 in August 2019 for 30 Gigabytes of data and running out of credit on the 7th of December for just reading emails made me wonder where the credit went. So I rang Manila on 132200, the Telstra Help number. Entering the number in questi ...

Level 1: Cadet

Hey All.  So this week i made the purchase of a Telstra 4g Wifi Modem. Connected it, coverage seems to do what I need in my little townhouse - 5Gb gone in an hour.... okay... maybe update/start up data, i can accept that. Purchased a $50 - 50GB recha ...

Level 1: Cadet

My reception is so poor at times I’m hoping to get a compatible aerial to improve that. Any suggestions if it’s worth doing and where to get one

Level 1: Cadet

why is my data usage not available on my nighthawk modem?, its available when I access my account

Level 1: Cadet

Wireless Network Name (SSID):TPW4G_0913ACWireless Security Key (WPA):874775BB3A

Level 1: Cadet

Hi I bought this router and find it constantly going to sleep and I need to walk upto it and press the on button to wake it up to use the internet. The idea was to be always on around the house so it is very annoying.  I’ve looked at settings and can ...

Level 1: Cadet

Hi, Can someone please tell me if the Telstra T-Voice 503 handset will work with the Telstra Smart Modem Gen 2 and how many of these h/sets can I pair to the modem ?Also can you use the voice extender as well as a stand-along T-voice 503 to pair to t ...

Level 2: Rookie

I am now using Nighthawk number three with the same issues. The device gets too hot to touch, it reboots at random, states that it is battery heat mode, it cannot tell me how much data has been used and is frankly not doing its job.I have updated the ...

Level 2: Rookie

I have had a Nighthawk router for three months.  It is connected to my computer via Ethernet and works well BUT it is not sending out any wifi signal.  I cannot even turn it off to reboot it.  The power switch does nothing when pressed and held.  Wha ...

Level 2: Rookie

Hi, I have a Pre-Paid Telstra 4G USB+WIFI Plus wingle that I use with my Macbook Air. The Mac software for the wingle it is 32bit. Apple's latest MacOS no longer supports 32bit applications, so I need a 64bit app for the wingle before I can upgrade m ...

Level 2: Rookie

where do I go to free up SMS space on my Nighthawk M1 & find my alerts I am lost PLEASE HELP 

Level 1: Cadet

I shall be traveling soon in a camper and want a mobile connection that can be run off a 12volt supply. I have both cigarette lighter and usb 12volt connections wired up.I want the modem/router to  connect to my Ipad and iphone. Can the Netgear Nig ...

Level 1: Cadet

Hi i cant connect my laptop to my pre paid wi fi. I have run out of credit but am trying to recharge. Can someone tell me how i get the app open on l laptop without credit so i can recharge  

Level 2: Rookie

A guest has left after a stay so want to change the guest password only. Have tried to find out how to do this, but has not been very clear how to do it. Modem is f@st 5355...

Level 1: Cadet

I have a Telstra dongle that I wish to recharge.  How do I do it?

Level 4: Private Eye

I have a netgear nighthawk, it tells me constantly I have messages and to log into http://m.home   I have had success once or twice but most times the page wont load.. Any ideas?

Level 1: Cadet

My Telstra Elite after approximately 5 years has decided to stop working this afternoon. If I purchase a new Telstra 4G version, will Telstra carry across all my credits from the old unit as they are significant?

Level 1: Cadet

Hi I bought this router and find it constantly going to sleep and I need to walk upto it and press the on button to wake it up to use the internet. The idea was to be always on around the house so it is very annoying.  I’ve looked at settings and can ...

Level 1: Cadet
Level 1: Cadet

I received a letter today about data over use.i haven’t used my mobile broadband since July and once the data ran out I stopped using it so I’m not sure about what the issue is

Level 1: Cadet

My Telstra PrePaid 4GX Wi-Fi Pro stopped working after three days. After being unable to find a solution online, I took it to the Telstra Shop for assistance. The password on the unit was different to the password supplied with it, that had worked fo ...

Level 2: Rookie
Level 1: Cadet
Level 2: Rookie

I am investigating the use of 4G USB dongle attached to standard NBN attached routers (variously Telstra Business Gateway and other brands) as a fallover option.In my proof of concept work I am using a prepaid 4G dongle Huwai E3872 which works well f ...

Level 1: Cadet

im in need of NTG9X50C_10.16.04.04, the new firmware has not worked for me, says detecting service and i have used 17.9G today, normally only a G max.

Level 1: Cadet

Rang Telstra last Friday in regards to the modems WAN light blinking and not connecting.Apparently they were going to call back due to technical difficulties(System Down) calling a technician to see us. We have called two times since and still same r ...

Level 1: Cadet

Folks,I have been sold a Nighthawk M1 to replace my 3g Netcomm. To begin with the Netcom had an excellent wifi range and good connectivity capability.We are farmers and have a lot of machinery and electronic equipment connected to our Network includi ...

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