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Level 1: Cadet
Level 1: Cadet

I have an authentication problem when I try to connect to my mobile broadband. I am using the password number that I have used in the past but have no luck now. What should I do?

Level 1: Cadet

Hi, I have a Pre-Paid Telstra 4G USB+WIFI Plus wingle that I use with my Macbook Air. The Mac software for the wingle it is 32bit. Apple's latest MacOS no longer supports 32bit applications, so I need a 64bit app for the wingle before I can upgrade m ...

Level 1: Cadet

im trying to activate my 4G wi fi...can anyone help?

Level 1: Cadet

Hi, I have an unlock code from Telstra for the above device. I have inserted a non Telstra Sim and have accessed m.home and page entered password but am not prompted to enter unlock code and am unable to find where I can enter the unlock ...

Level 6: Bloodhound

I'm hoping someone can provide advice here... I have an issue (reported it to Telstra already) using a NetGear LB2120 4G modem in bridge mode... with nothing connected, it uses a set amount of data (117MB) every 4 minutes or so, almost to the second. ...

Level 1: Cadet

I am relocating from Singapore back to Australia, and would like to know whether I can bring my own device to use with a Telstra prepaid mobile service. The device is Huawei e5885Ls-93a, which claims support for 4G LTE Bands B1 & B3 (among others).

Level 1: Cadet

Hello,  I have a Telstra smart modem and a Swann 4575 security system. I’m having trouble getting them to talk to each other.  The Swann is connected via LAN.  Someone suggested getting a static up address which I have but have no idea what to do now ...

Level 1: Cadet

I get good speeds with my iPhone using 4G, typically 30 - 50Mbps. Up until recently I’ve had the same speeds from my iPad when tethered to my phone however now when I tether my iPad to my iPhone I get about 1Mbps with the iPad and the phone still get ...

Level 1: Cadet

Hi there, We just got this Telstra 4GX WiFi dongle. Do you know how to change the WiFi Key (10 digit numbers) that originally come with the device with our own choice?

Level 1: Cadet

where do I go to free up SMS space on my Nighthawk M1 & find my alerts I am lost PLEASE HELP 

Level 1: Cadet

I shall be traveling soon in a camper and want a mobile connection that can be run off a 12volt supply. I have both cigarette lighter and usb 12volt connections wired up.I want the modem/router to  connect to my Ipad and iphone. Can the Netgear Nig ...

Level 1: Cadet

Hi i cant connect my laptop to my pre paid wi fi. I have run out of credit but am trying to recharge. Can someone tell me how i get the app open on l laptop without credit so i can recharge  

Level 2: Rookie

A guest has left after a stay so want to change the guest password only. Have tried to find out how to do this, but has not been very clear how to do it. Modem is f@st 5355...

Level 1: Cadet

I have a Telstra dongle that I wish to recharge.  How do I do it?

Level 4: Private Eye

I have a netgear nighthawk, it tells me constantly I have messages and to log into http://m.home   I have had success once or twice but most times the page wont load.. Any ideas?

Level 1: Cadet

My Telstra Elite after approximately 5 years has decided to stop working this afternoon. If I purchase a new Telstra 4G version, will Telstra carry across all my credits from the old unit as they are significant?

Level 1: Cadet

We are looking at disconnecting our home broadband bundle but will still be keeping 2 mobile services with Telstra.  Will we loose our bigpond email address's if we disconnect our home broadband bundle.

Level 3: Gumshoe

I have a postpaid corporate data plan with a 4G Sierra USB Dongle. Could I use the sim in a Telstra Prepaid 4GX Broadband USB & Wi-Fi Plus - E8372 from Target ($39) to get 4GX? We have 4GX in a Nighthawk M1 at work and the speeds are amazing!

Level 1: Cadet

I received a letter today about data over use.i haven’t used my mobile broadband since July and once the data ran out I stopped using it so I’m not sure about what the issue is

Level 1: Cadet

My Telstra PrePaid 4GX Wi-Fi Pro stopped working after three days. After being unable to find a solution online, I took it to the Telstra Shop for assistance. The password on the unit was different to the password supplied with it, that had worked fo ...

Level 2: Rookie
Level 1: Cadet
Level 2: Rookie

I am investigating the use of 4G USB dongle attached to standard NBN attached routers (variously Telstra Business Gateway and other brands) as a fallover option.In my proof of concept work I am using a prepaid 4G dongle Huwai E3872 which works well f ...

Level 1: Cadet

im in need of NTG9X50C_10.16.04.04, the new firmware has not worked for me, says detecting service and i have used 17.9G today, normally only a G max.

Level 1: Cadet

Rang Telstra last Friday in regards to the modems WAN light blinking and not connecting.Apparently they were going to call back due to technical difficulties(System Down) calling a technician to see us. We have called two times since and still same r ...

Level 1: Cadet

Folks,I have been sold a Nighthawk M1 to replace my 3g Netcomm. To begin with the Netcom had an excellent wifi range and good connectivity capability.We are farmers and have a lot of machinery and electronic equipment connected to our Network includi ...

Level 1: Cadet

I have finally solved this, thanks to ZTE, no thanks to Telstra.1. get an unlock code from Telstra, it will cost you $25 unless the modem is 2 years old2.Turn off any modems in the house that you are using for your home internet as they can cause WI ...

Level 1: Cadet

Mostly my configuration (MF823 stick, Dovado Tiny in bridge mode) gets allocated a public IP address when connecting to the network, but on occasions it is issued a private 1.x.x.x address, which obviously breaks access to our internal servers. We th ...

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