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Mobile Broadband

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axl
axl
Level 2: Rookie
Thursday

Telstra HTC 5G Hub web-based management

Team, my device's ethernet port is set to 192.168.52.1 and I don't see an option to change this to the usual 192.168.1.1 (same subnet as 20+ of my fixed devices). Is there a web interface that can be used to more easily configure the HTC 5G hub? Than ...

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zoek222
zoek222
Level 1: Cadet
Saturday

"Detecting services"

Have Nighthawk MR 1100.Terrible "detecting services".Looked everywhere for answer .I mean everywhere!!!! Telstra changed sim card .Reset the unit. Nothing. Firmware is NTG9X50C_12.06.02.00Want update. H E L P please. 

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domwild1
domwild1
Level 8: Inspector
a week ago

Finding out how credit has disappeared for pre-paid WiFi dongle?

Having paid $150 in August 2019 for 30 Gigabytes of data and running out of credit on the 7th of December for just reading emails made me wonder where the credit went. So I rang Manila on 132200, the Telstra Help number. Entering the number in questi ...

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old_bloke
old_bloke
Level 2: Rookie
Tuesday

Nighthawk M1 detecting service

I recently updated the firmware to 12.06.02.00  and have lost my data usage and users.This happened to me last year and I had to get a new version as you can't go back to the old firmware once you have updated.Netgear has suggested I contact you to m ...

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IB1-
IB1-
Level 1: Cadet
Tuesday

Telstra 4GX WiFi Pro Modem

My modem is accessing the internet fine.the problem is when I double click on the desktop shortcutnamed (Telstra 4GX WI-FI Pro), that was created.when the modem was first installed, Firefox will not connect to it.Says it is unsecured.When I first got ...

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FrustratedJ
FrustratedJ
Level 1: Cadet
a week ago

Excessive Data Usage on 4g Wifi Modem

Hey All.  So this week i made the purchase of a Telstra 4g Wifi Modem. Connected it, coverage seems to do what I need in my little townhouse - 5Gb gone in an hour.... okay... maybe update/start up data, i can accept that. Purchased a $50 - 50GB recha ...

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ChrisOR
ChrisOR
Level 1: Cadet
4 weeks ago

Netgear MR 1100 Aerial

My reception is so poor at times I’m hoping to get a compatible aerial to improve that. Any suggestions if it’s worth doing and where to get one

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dalek
dalek
Level 1: Cadet
2 weeks ago

data usage

why is my data usage not available on my nighthawk modem?, its available when I access my account

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GrassTree
GrassTree
Level 1: Cadet
2 weeks ago

Want to activate my sim in a dongle

Wireless Network Name (SSID):TPW4G_0913ACWireless Security Key (WPA):874775BB3A

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OneTel
OneTel
Level 1: Cadet
2 weeks ago

Netgear Nighthawk MK2

Hi I bought this router and find it constantly going to sleep and I need to walk upto it and press the on button to wake it up to use the internet. The idea was to be always on around the house so it is very annoying.  I’ve looked at settings and can ...

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domwild1
domwild1
Level 8: Inspector
a week ago

Finding out how credit has disappeared for pre-paid WiFi dongle?

Having paid $150 in August 2019 for 30 Gigabytes of data and running out of credit on the 7th of December for just reading emails made me wonder where the credit went. So I rang Manila on 132200, the Telstra Help number. Entering the number in questi ...

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garth1968
garth1968
Level 1: Cadet
a month ago

Closing my mobile broadband account

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Yknarf
Yknarf
Level 2: Rookie
October

Need a 64bit update for MacOS for my Telstra 4G USB+WIFI Plus wingle (Huawei E3872)

Hi, I have a Pre-Paid Telstra 4G USB+WIFI Plus wingle that I use with my Macbook Air. The Mac software for the wingle it is 32bit. Apple's latest MacOS no longer supports 32bit applications, so I need a 64bit app for the wingle before I can upgrade m ...

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zanneki1
zanneki1
Level 2: Rookie
September

Netgear Nightkalk M1

where do I go to free up SMS space on my Nighthawk M1 & find my alerts I am lost PLEASE HELP 

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Kaya1
Kaya1
Level 1: Cadet
August

Hello im trying to recharge my 4G mobile broadband number.

 please help.

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Davei
Davei
Level 1: Cadet
August

Travelling with mobile broadband

Hi
I shall be traveling soon in a camper and want a mobile connection that can be run off a 12volt supply. I have both cigarette lighter and usb 12volt connections wired up.I want the modem/router to  connect to my Ipad and iphone. Can the Netgear Nig ...

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Kw23
Kw23
Level 1: Cadet
August

Tasmania

Hi i cant connect my laptop to my pre paid wi fi. I have run out of credit but am trying to recharge. Can someone tell me how i get the app open on l laptop without credit so i can recharge  

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cofu1
cofu1
Level 2: Rookie
July

Change guest password

A guest has left after a stay so want to change the guest password only. Have tried to find out how to do this, but has not been very clear how to do it. Modem is f@st 5355...

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Alan59
Alan59
Level 1: Cadet
July

Dongle recharge

I have a Telstra dongle that I wish to recharge.  How do I do it?

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nik52
nik52
Level 4: Private Eye
December 2017

trying to access http://m.home to read my messages

I have a netgear nighthawk, it tells me constantly I have messages and to log into http://m.home   I have had success once or twice but most times the page wont load.. Any ideas?

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zoek222
zoek222
Level 1: Cadet
Saturday

"Detecting services"

Have Nighthawk MR 1100.Terrible "detecting services".Looked everywhere for answer .I mean everywhere!!!! Telstra changed sim card .Reset the unit. Nothing. Firmware is NTG9X50C_12.06.02.00Want update. H E L P please. 

  • 47 Views
  • 0 Replies
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OneTel
OneTel
Level 1: Cadet
2 weeks ago

Netgear Nighthawk MK2

Hi I bought this router and find it constantly going to sleep and I need to walk upto it and press the on button to wake it up to use the internet. The idea was to be always on around the house so it is very annoying.  I’ve looked at settings and can ...

  • 59 Views
  • 0 Replies
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Humblepie
Humblepie
Level 1: Cadet
4 weeks ago

How do I access my messages on htpp://mhome

  • 137 Views
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BTC64
BTC64
Level 1: Cadet
September

Mobile broadband usage

I received a letter today about data over use.i haven’t used my mobile broadband since July and once the data ran out I stopped using it so I’m not sure about what the issue is

  • 339 Views
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Kathy_C
Kathy_C
Level 1: Cadet
March

Sharing solution to Telstra PrePaid 4GX Wi-Fi Pro not working issue

My Telstra PrePaid 4GX Wi-Fi Pro stopped working after three days. After being unable to find a solution online, I took it to the Telstra Shop for assistance. The password on the unit was different to the password supplied with it, that had worked fo ...

  • 728 Views
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Rayden2
Rayden2
Level 2: Rookie
December 2018

Netgear Nighthawk M1 continuously disconnects

  • 822 Views
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Energybun05
Energybun05
Level 1: Cadet
December 2018

Purchase portable 2i fiodem

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CommsGipp1
CommsGipp1
Level 2: Rookie
November 2018

Availabilty 4G USB dongles which operate in modem mode

I am investigating the use of 4G USB dongle attached to standard NBN attached routers (variously Telstra Business Gateway and other brands) as a fallover option.In my proof of concept work I am using a prepaid 4G dongle Huwai E3872 which works well f ...

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Sublime
Sublime
Level 1: Cadet
October 2018

NTG9X50C_10.16.04.04 Nighthawk M1, does someone have this firmware i can have.

im in need of NTG9X50C_10.16.04.04, the new firmware has not worked for me, says detecting service and i have used 17.9G today, normally only a G max.

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KT47
KT47
Level 1: Cadet
September 2018

internet problems with modem and foxtel connected to splitter

Rang Telstra last Friday in regards to the modems WAN light blinking and not connecting.Apparently they were going to call back due to technical difficulties(System Down) calling a technician to see us. We have called two times since and still same r ...

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