kangawallafox
Level 1: Cadet

mobile broadband not working on ipad

I purchased a new pre-paid sim for my ipad earleir this afternoon and then rang the number to activate it and connect it to my account with a promise everything was going to be working within an hour.  Now several hours later I have the sim in my iPad and can browse as far as the telstra home page.  I hvae changed the APN settings to telstra.internet as advised but still no luck at doing anything with this thing.  What am I missing or is it just the same old typical telstra slowness in activating a service.

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Support Team
Support Team

Re: mobile broadband not working on ipad

Hey kangawallafox,

Appreciate your frustrations with the delay in having this pre-paid service activated for use and hope that by now this has been completed for you. Please advise via this post if you are still having issues or have a chat with out Telstra Pre-Paid Live Chat Team directly via: 

http://tel.st/eAUWP

This team is available 24/7 and will assist you in real time via a secure chat window on your computer.

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

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