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KerrieT
KerrieT
Level 1: Cadet
October 2016

prepaid mobile broadband

my prepaid mobile broadband recharge usually lasts me around 50 days. This time I only got 21 days out of it. How do I query this with Telstra?  Their website is just hopeless for trying to make contact with them about this.

 

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Lindy
Telstra (Retired)
Telstra (Retired)
October 2016

Re: prepaid mobile broadband

In response to KerrieT

Hi KerrieT

 

So we can access your account and look further into this for you, please chat with our 24x7 Prepaid Team  http://tel.st/nxzt. 

 

You may also find this information useful:- Downloads and uploads that cause high mobile data usage

 

Kind Regards 

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

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