CrowdSupport®
geoff-1935
Level 1: Cadet

setting up naked wireless for the first time

I  am doing this for a elderly guy, he has a naked wireless little box which use to be a a plan but has cancelled that and now wants it on pre paid.  But for the life of me i have no idea how to do it.  He did get a use once code from telstra on his phone.  I have no idea what I am meant to do, any ideas thanks 

 

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1 REPLY 1
Level 24: Supreme Being
Level 24: Supreme Being

Re: setting up naked wireless for the first time

What type of mobile broadband device is it? (E.g model number) and also was it a mobile broadband plan that used a username/password to authenticate and connect?

 

 

I am a Premium Services Support Consultant (Telstra Platinum, Telstra Smart Home, Locator/Device Locator and Neto POS). However, I am not an official representative on CrowdSupport.

IT Helpdesk and Technicial Support by Telstra Platinum
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