Level 1: Cadet

telstra prepaid 3g wi fi modem

no internet access but recharge credit is good. have tried turning the device on and off. the telstra phone exchange is 200 meters from my place at salisbury,queensland,4107. i can go to http://m.home to check connection but no internet access.

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Telstra (Retired)
Telstra (Retired)

Re: telstra prepaid 3g wi fi modem

Hi Irs1 


You would be best to raise this with our Technical Support team either by calling 133933 or via Live Chat (available 24x7) so we can check what is going on for you. 



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