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RC19
Level 1: Cadet

Re: trying to access http://m.home to read my messages

I am trying to read my alerts on http://m.home but am unable to access to find out What it is?
rusty6115
Level 1: Cadet

Re: trying to access http://m.home to read my messages


@michaeli1 wrote:

I have the same problem  - cant get messages fro http://m.home

All I get is a range of sites offering things I don't want.

What a great con!!


 

muzz14
Level 1: Cadet

Re: trying to access http://m.home to read my messages


@michaeli1 wrote:

I have the same problem  - cant get messages fro http://m.


@michaeli1 wrote:

I have the same problem  - cant get messages fro http://m.home

All I get is a range of sites offering things I don't want.

What a great con!!


All I get is a range of sites offering things I don't want.

What a great con!!


 

Mikerob
Level 1: Cadet

Re: trying to access http://m.home to read my messages

Mikerob
Coralyni
Level 1: Cadet

Re: trying to access http://m.home to read my messages

I have tried the mobile app but did not accept my netgear divice
Support Team
Support Team

Re: trying to access http://m.home to read my messages

Hi Coralyni, 

I would suggest nutting this out with the tech team on the following secure chat link to see what further they can add.  https://tel.st/vjx5q

Let me know how you get on.

Angela

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

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Jo2477
Level 1: Cadet

Re: trying to access http://m.home to read my messages

Yes it won't accept password.
Telstra (Retired)
Telstra (Retired)

Re: trying to access http://m.home to read my messages

Hi @Jo2477

 

You should be able to access messages (and other features and settings for the Nighthawk) through the Netgear Mobile app, https://tel.st/pkeyd. If this isn't working for you, our Mobiles teams on 13 22 00 or Netgear App support (https://tel.st/4rbkx) can investigate and advise further.

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

All moderation actions are supported by the CrowdSupport Community Guidelines

WF3
Level 1: Cadet

Re: trying to access http://m.home to read my messages

I have a Netgear Nighthawk

It says I have 1 message 

Which App do I download on my mobile to get messages?

 

Is it M Netgear or is it NETGEAR Nighthawk 

SkidLegge
Level 1: Cadet

Re: trying to access http://m.home to read my messages

netgear nighthawk keeps telling me that I have messages. I have tried to get into the messages with no success.

How do I get my messages 

Tankyou

David

Telstra (Retired)
Telstra (Retired)

Re: trying to access http://m.home to read my messages

Hi SkidLegge You should be able to access messages (and other features and settings for the Nighthawk) through the Netgear Mobile app, https://tel.st/q49gg. If this isn't working for you, our Mobiles teams on 125 111 or Netgear App support (https://tel.st/y35as) can investigate and advise further.

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

All moderation actions are supported by the CrowdSupport Community Guidelines

Dumbo19_ele
Level 1: Cadet

Re: trying to access http://m.home to read my messages

I have a netgear router and it says I have messages but i cannot get them when i log into
telstra is their another way of receiving
Telstra (Retired)
Telstra (Retired)

Re: trying to access http://m.home to read my messages

Hey Dumbo19_ele,

 

You should be able to access messages (and other features and settings for the router) through the Netgear Mobile app, https://tel.st/quext. If this isn't working for you, our Mobiles teams on 125 111 or Netgear App support (https://tel.st/ph7qg) can investigate and advise further.

 

Let us know how you go. 

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

All moderation actions are supported by the CrowdSupport Community Guidelines

Milly88
Level 1: Cadet

Re: trying to access http://m.home to read my messages

Trying to access sms and alerts on netgear broadband but don't where to find them. Also i keep on reconnecting even if I'm home as wifi keeps on turning off.
Support Team
Support Team

Re: trying to access http://m.home to read my messages

Hi Milly88. 
 

You should be able to access messages (and other features and settings for the Nighthawk) through the Netgear Mobile app, https://tel.st/gz2yw. If this isn't working for you, our Mobiles teams on 125 111 or Netgear App support (https://tel.st/b886e) can investigate and advise further.

 

Regards - 

____________________

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today
Don't forget to tag answers as Accepted Solutions and give a Kudo to the member(s) who helped you out

All moderation actions are supported by the CrowdSupport Community Guidelines

ikh
Level 1: Cadet

Re: trying to access http://m.home to read my messages

 
DougF
Level 1: Cadet

Re: trying to access http://m.home to read my messages

how do I delete messages
Support Team
Support Team

Re: trying to access http://m.home to read my messages

Hi DougF, it is quite easy to delete messages. Can I confirm what device you want to delete the messages from please?

 

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

All moderation actions are supported by the CrowdSupport Community Guidelines

chuck89
Level 1: Cadet

Re: trying to access http://m.home to read my messages

It can be that the password you use to log in to m.home is not the same as the password you use to log into the device in your network settings. I changed the latter, for instance, and had to remember the former, which is still listed as my 5g log in.
TopherChris
Level 2: Rookie

Re: trying to access http://m.home to read my messages

Telstra should not even be allowing incoming sms/text  messages - mostly spam... just eating your precious bandwidth allowance and Telstra do not care about your data.

 

I suggest opening a live chat session and get them to block sms on that service number if not ALL then at least block anything that is not from Telstra. I could be wrong, but I think people maybe have a misconception about "messages" on nighthawk. It is a MODEM and should not have messaging.

 

Secondly, how do you get on with going to 192.168.1.1 ?

-- well that is the default IP for nighthawk M2 (mine), so I'm taking a guess that it's the same.

 

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