CrowdSupport®
Highlighted
Level 1: Cadet

13 and 1300 numbers

I was charged $26 for a 25 minutes call to Jetstar 13 15 38. I was of the understanding there was a connection fee of 55c then charged at 25c per minute.

Was this helpful?

  • Yes it was, thank you
  • No, I still need help
1 REPLY 1
Highlighted
Support Team
Support Team

Re: 13 and 1300 numbers

Hi @KarB_58

 

Sorry to read about the unexpected 13 number call charge. 

 

Have Jetstar confirmed that is indeed the call cost?

 

- Jimmy

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

All moderation actions are supported by the CrowdSupport Community Guidelines

Set it & forget it

With direct debit there’s no need to give paying your bill another thought.

Avoid queuing up and never worry about late fees again.

Setup direct debit