Mugelmite
Level 1: Cadet

Assure Claim Overseas

Hi there,

 

I have lost my phone overseas, I have been using a US based phone/Sim card for the past few days. I am wanting to know 1. How to claim mobile assure if I don’t have the phone anymore and 2. Is a replacement phone able to be sent overseas as I am only borrowing one at the moment.

 

cheers 

 

Joe 

1 REPLY
Level 24: Supreme Being
Level 24: Supreme Being

Re: Assure Claim Overseas

I would suggest checking the details here:

https://www.telstra.com.au/support/category/mobiles-tablets/other/what-is-mobile-swap-assure

You can also try LiveChat - http://tel.st/livechat/ to see if they can advise of more details.
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Previously worked with a Telstra Partner however I am not a Telstra Employee, just a fellow customer helping when I can.