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Dug3426
Level 1: Cadet

Cancellation

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I cannot open Telstra live chat I am currently in Canada and trying to cancel my plan??
1 ACCEPTED SOLUTION

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Level 25: The Singularity
Level 25: The Singularity
Accepted Solution

Re: Cancellation

The only way to cancel a plan is to call +61 439 125 109. You can't do it online as they need to record you verbally agreeing to the cancellation.
Never be afraid to back yourself when trying new things, just always make sure you have 3 escape routes if things go wrong.

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2 REPLIES 2
Level 25: The Singularity
Level 25: The Singularity
Accepted Solution

Re: Cancellation

The only way to cancel a plan is to call +61 439 125 109. You can't do it online as they need to record you verbally agreeing to the cancellation.
Never be afraid to back yourself when trying new things, just always make sure you have 3 escape routes if things go wrong.

View solution in original post

jannzlaugh
Level 1: Cadet

Re: Cancellation

You can do it online via live chat

Set it & forget it

With direct debit there’s no need to give paying your bill another thought.

Avoid queuing up and never worry about late fees again.

Setup direct debit