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4747
Level 1: Cadet

Change from prepaid to sin plan ot phone upgrade

Answered
Want to port from prepaid to postpaid for work and other reasons
1 ACCEPTED SOLUTION

Accepted Solutions
Support Team
Support Team
Accepted Solution

Re: Change from prepaid to sin plan ot phone upgrade

Hi @4747,

 

If there is a specific phone and plan option here: https://tel.st/j9jkf that you are interested in, you are able to order online. 

 

When in the order select that you have an existing Telstra Pre-Paid mobile number, and it will use that number for your Post-Paid plan. 

 

If you need any assistance our Live Chat team here:  https://tel.st/ujnte are available 24x7. 

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

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1 REPLY 1
Support Team
Support Team
Accepted Solution

Re: Change from prepaid to sin plan ot phone upgrade

Hi @4747,

 

If there is a specific phone and plan option here: https://tel.st/j9jkf that you are interested in, you are able to order online. 

 

When in the order select that you have an existing Telstra Pre-Paid mobile number, and it will use that number for your Post-Paid plan. 

 

If you need any assistance our Live Chat team here:  https://tel.st/ujnte are available 24x7. 

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

All moderation actions are supported by the CrowdSupport Community Guidelines

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