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4747
Level 1: Cadet

Change from prepaid to sin plan ot phone upgrade

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Want to port from prepaid to postpaid for work and other reasons
1 ACCEPTED SOLUTION

Accepted Solutions
Support Team
Support Team
Accepted Solution

Re: Change from prepaid to sin plan ot phone upgrade

Hi @4747,

 

If there is a specific phone and plan option here: https://tel.st/j9jkf that you are interested in, you are able to order online. 

 

When in the order select that you have an existing Telstra Pre-Paid mobile number, and it will use that number for your Post-Paid plan. 

 

If you need any assistance our Live Chat team here:  https://tel.st/ujnte are available 24x7. 

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

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1 REPLY 1
Support Team
Support Team
Accepted Solution

Re: Change from prepaid to sin plan ot phone upgrade

Hi @4747,

 

If there is a specific phone and plan option here: https://tel.st/j9jkf that you are interested in, you are able to order online. 

 

When in the order select that you have an existing Telstra Pre-Paid mobile number, and it will use that number for your Post-Paid plan. 

 

If you need any assistance our Live Chat team here:  https://tel.st/ujnte are available 24x7. 

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

All moderation actions are supported by the CrowdSupport Community Guidelines

View solution in original post

Set it & forget it

With direct debit there’s no need to give paying your bill another thought.

Avoid queuing up and never worry about late fees again.

Setup direct debit
Find out more about the Telstra 24x7 App and direct debit ×
Manage your services and take advantage of offers while you’re out and about with the Telstra 24x7® App Find out more

Avoid queueing up and never worry about late fees againSet up direct debit

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