CrowdSupport®
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
4747
4747
Level 1: Cadet
June

Change from prepaid to sin plan ot phone upgrade

Answered
Want to port from prepaid to postpaid for work and other reasons
  • 440 Views
  • 1 Reply
0 Kudos
Like
Reply
1 ACCEPTED SOLUTION

Accepted Solutions
IvanS
Support Team
Support Team
June
Accepted Solution

Re: Change from prepaid to sin plan ot phone upgrade

In response to 4747

Hi @4747,

 

If there is a specific phone and plan option here: https://tel.st/j9jkf that you are interested in, you are able to order online. 

 

When in the order select that you have an existing Telstra Pre-Paid mobile number, and it will use that number for your Post-Paid plan. 

 

If you need any assistance our Live Chat team here:  https://tel.st/ujnte are available 24x7. 

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

All moderation actions are supported by the CrowdSupport Community Guidelines

View solution in original post

  • 0 Replies
0 Kudos
Like
Reply
Reply
Loading...

Was this helpful?

  • Yes it was, thank you
  • No, I still need help
1 REPLY 1
IvanS
Support Team
Support Team
June
Accepted Solution

Re: Change from prepaid to sin plan ot phone upgrade

In response to 4747

Hi @4747,

 

If there is a specific phone and plan option here: https://tel.st/j9jkf that you are interested in, you are able to order online. 

 

When in the order select that you have an existing Telstra Pre-Paid mobile number, and it will use that number for your Post-Paid plan. 

 

If you need any assistance our Live Chat team here:  https://tel.st/ujnte are available 24x7. 

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

All moderation actions are supported by the CrowdSupport Community Guidelines

View solution in original post

  • 0 Replies
0 Kudos
Like
Reply
Reply
Loading...

Related Content

  • Changing from plan to prepaid from abroad

    Hi, I am currently out of contract but still in a plan, but wish to go to prepaid. I am not in Austr ...

    Find out more

  • Mobile Accelerate plan change from August 2019

    RE: Mobile Accelerate Casual Plan $25 a month increasing to $30 in August 2019 I received notice tha ...

    Find out more

  • Changing from unlocked plan to prepaid

    Hi all, Hoping someone can help me. I went into a Telstra shop a few weeks ago and was informed that ...

    Find out more

  • keep current plan change phone

    Hi Guys, I would like to keep my existing post paid plan with Telstra but buy a new iPhone 5S from A ...

    Find out more

Set it & forget it

With direct debit there’s no need to give paying your bill another thought.

Avoid queuing up and never worry about late fees again.

Setup direct debit
Telstra Home >
Find out more about the Telstra 24x7 App and direct debit ×

Avoid queueing up and never worry about late fees againSet up direct debit
Manage your services and take advantage of offers while you’re out and about with the Telstra 24x7® App Find out more

Need a hand or want to share your expertise?
Register for CrowdSupport and get involved

Register now