This thread is now archived and closed to new comments. Some of the links and information provided in this thread may no longer be available or relevant. If you have a question please post a new topic.
I am overseas and have come off contract . I have tried using 24 x 7 chat but just get the “grey screen of death” . The free phone number seems to be for technical support . 🙏
Appreciate that you would like to hance your plan if you are now out of contract.
Is there any specific option you are considering? As most plan options are possible online here: http://tel.st/jtbtt for SIM only plans.
With the Live Chat issue, can you try to use desktop mode for the mobile browser you are using?
In regards to the international number which is free from your Telstra mobile (+61439125109) you can request for the team to transfer you to Sales and Billing.
Appreciate that you would like to hance your plan if you are now out of contract.
Is there any specific option you are considering? As most plan options are possible online here: http://tel.st/jtbtt for SIM only plans.
With the Live Chat issue, can you try to use desktop mode for the mobile browser you are using?
In regards to the international number which is free from your Telstra mobile (+61439125109) you can request for the team to transfer you to Sales and Billing.
Hello