Just wondering if anyone can shed some light on this for me
My sister has only recently signed up to telstra, and appears to have maybe incorrectly chosen a plan that doesn't suit her usage
at the moment she is on a $80 with iPhone 5 32gig and seems to use more data that phone calls, is there anyway to downgrade to say the $60 plan and then add another gig of data?
I just tried online chat but they were useless, advised I could do it, if I paid $2132 in cancellation fees ??? not sure how that is a downgrade, rather than just a straight cancellation fee. I was just curious if it was possible for a fee?
If its not thats ok, thought i might jst find out first
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