Go swap lease scam

[Simo-]

POSTED ON FACEBOOK, WOW how people love to vent, ....does anyone have any thing good to say about Telstra at all???

Look at this!!!, what a disgrace TELSTRA!!!, I cannot believe I have been a long time customer and I still get ripped off by these people, I get a text from TELSTRA asking me to return my phone in “good working order” just before my 24 month contract is about to expire, I had no idea I had to do this as I have never ever in the past handed back my phone to TELSTRA!, all this time apparently I was leasing the phone???, I expect that the cost of the phone came out of my bill every month, now they are asking me to hand in my phone or I can keep it and pay an amount of money to keep the 2 year old phone???, SHAME ON YOU TELSTRA!!!,

P.s.... I was going to say that I stay with Telstra because they have good network coverage, but have a look, can barely get 2 bars of reception lol 😂😂😌

[Jupiter]

On a lease plan, you don't pay the handset payments each month. So you want to keep the phone at the end of the contract term, you need to pay for the handset. 

It's all clearly worded in the contract that you read and signed. If you didn't bother paying attention to what you were signing up for, you only have yourself to blame.