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It's enabled by default on all Post Paid plans. You can disable it via the 24x7 app or My Account (via the Telstra website).
So I've just been on Online Chat and asked them why Telstra, all of a sudden, decided to activate a Day Pass on my service at 07h29 on New Years Day.
First of all they tell me there's no way the Pass could have been activated by them.
Then they tell me I must have requested it but they've got no record of the request.
Then they say someone else must have requested it on my behalf but they've got no record of it.
Then they offer me $100 "compensation" whilst still trying to assure me there's no record of anyone accessing my account and requesting the Pass to be activated.
It started at the end of June, when the new plans came out. They don't need to ask, as per the Customer Terms.
Well not according to the brain surgeon I dealt with on Online Chat.
She's credited my account with $100 as an apology and stated that there's no way this can be activated without my say so.
I'm Post Paid, and as at 4th January PM mine is not enabled (not that I want it!)
Status: Not Enabled
Appears to be a completely random action that Telstra are unable to explain.
The $100 credit will come in handy though.
Until it is reversed 😁