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KellieC
Level 1: Cadet

Message bank notifications

Answered

I wanted voice to text taken off my mobile (galaxy s5) and just normal message bank which has happened... But I dont get any notification when someone leaves a message on 101???    

1 ACCEPTED SOLUTION

Accepted Solutions
Telstra (Retired)
Telstra (Retired)
Accepted Solution

Re: Message bank notifications

Hi KellieC, 

 

Sorry to read that you are not receiving the text notifying you of the message. I would recommend visiting https://go.telstra.com.au/helpandsupport/-/not-receiving-mobile-messagebank-notifications as there is more information here on how to have this notification set up. 

 

-Patrice

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

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3 REPLIES 3
KellieC
Level 1: Cadet

Re: Message bank notifications

Oops s4
Telstra (Retired)
Telstra (Retired)
Accepted Solution

Re: Message bank notifications

Hi KellieC, 

 

Sorry to read that you are not receiving the text notifying you of the message. I would recommend visiting https://go.telstra.com.au/helpandsupport/-/not-receiving-mobile-messagebank-notifications as there is more information here on how to have this notification set up. 

 

-Patrice

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

All moderation actions are supported by the CrowdSupport Community Guidelines

KellieC
Level 1: Cadet

Re: Message bank notifications

Thanks! @

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