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DavidJ1
Level 3: Gumshoe

Old adresses

How can I remove all my old email addresses and start again. every attempt I have made has failed.

Thanks David

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3 REPLIES 3
Level 25: The Singularity
Level 25: The Singularity

Re: Old adresses

You need to give us a bit more information. What are you trying to remove your email addresses from?

Never be afraid to back yourself when trying new things, just always make sure you have 3 escape routes if things go wrong.
DavidJ1
Level 3: Gumshoe

Re: Old adresses

Each time I go to log on many old numbers pop up and then select the number I need and click on that and it opens the email, I had the same problem many years ago, I found a way to remove the disused numbers but I cant remember how I did it, what I want to do is delete all the numbers in the memory and start again. I have tried just deleting the ones I don't need but the just wont go away.

I hope I have made myself clear.

Thanks David

Support Team
Support Team

Re: Old adresses

Hi @DavidJ1

 

If you'd ever need assistance with your Telstra email or would like us to investigate an issue with it, please chat with us securely online here 

 

Please choose "Entertainment & Apps" & then "Email" from the drop-down options. 

 

If everything is ok on out end, I'd recommend speaking with our Telstra Platinum team.

They're available to help with devices, home tech & software. Please be aware that there's a cost involved for it however we’ll only charge you if we fix it. You can find more information about this service here

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