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xterminator
Level 1: Cadet

Post Paid Plans discount

Answered

I have signed up to a 12 month plan that had a $10 discount each month.  Can I actually see this anywhere before the first bill?

1 ACCEPTED SOLUTION

Accepted Solutions
Support Team
Support Team
Accepted Solution

Re: Post Paid Plans discount

Hey xtermonator,

 

No sorry, it will not be applied until the first invoice has been run, as these discounts are applied as a part of an offer, and are separate to the full charge of the plan you are on. Please do let us know if there are any issues with this discount being applied once the invoice has been received? 

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

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1 REPLY 1
Support Team
Support Team
Accepted Solution

Re: Post Paid Plans discount

Hey xtermonator,

 

No sorry, it will not be applied until the first invoice has been run, as these discounts are applied as a part of an offer, and are separate to the full charge of the plan you are on. Please do let us know if there are any issues with this discount being applied once the invoice has been received? 

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

All moderation actions are supported by the CrowdSupport Community Guidelines

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