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luvidotae94
Level 1: Cadet

Ringing mobile phone

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Hi i just want to know whats the cost of a telstra landline ringing a telstra mobile please.
1 ACCEPTED SOLUTION

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Level 23: Superhero
Accepted Solution

Re: Ringing mobile phone

Mate, It would appear that calls to Australian mobiles is included in your monthly plan fee, no additional cost. Check this site and the PDF copy of the Telstra 'Homeline Freedom'plan, it's got all the costs associated with the plan, I've also included a copy below;

 

http://www.telstra.com.au/help/download/document/personal-critical-information-summary-homeline-free...

 

Homeline Freedom.jpg

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NB: I am NOT a Telstra employee, just another customer like you.

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4 REPLIES 4
Level 22: Superhuman

Re: Ringing mobile phone

Which HomeLine plan or Telstra Bundle (by its proper name, as it appears on your bill, please) do you have – or are you just looking into getting one at this point?

——
Departed from CrowdSupport as of 12 June 2013, when the fun factor for me had finally completely evaporated with all the recent site layout and functionality changes, and the apparent efforts to turn a community goodwill-powered vehicle into something closer to a customer service channel.

The opinions and sentiments expressed above are mine only, and do not necessarily reflect Telstra's views or position. I work at Telstra, but my participation here is strictly in a personal capacity as a fellow Australian telecommunications services consumer, and you can safely assume you are not my customer, client, patron, benefactor or friend when I post in this forum.
luvidotae94
Level 1: Cadet

Re: Ringing mobile phone

Its telstra homeline freedom and i just wanted to know whats the cost of ringing a telstra mobile from my landline
Level 22: Superhuman

Re: Ringing mobile phone

I'm afraid there is no HomeLine Freedom plan described in Part B – HomeLine Plans of the Basic Telephone Service section of Telstra's Our Customer Terms, or the Critical Information Summary documents, and I also know of no Telstra Bundle that uses ‘Freedom’ as part of its name or that of its home telephone service component, sorry.

 

I suspect you're thinking about Freedom Connect, but that is a (post-paid) Telstra Mobile service plan, and certainly not a plan on which to connect your ‘landline’ service.

——
Departed from CrowdSupport as of 12 June 2013, when the fun factor for me had finally completely evaporated with all the recent site layout and functionality changes, and the apparent efforts to turn a community goodwill-powered vehicle into something closer to a customer service channel.

The opinions and sentiments expressed above are mine only, and do not necessarily reflect Telstra's views or position. I work at Telstra, but my participation here is strictly in a personal capacity as a fellow Australian telecommunications services consumer, and you can safely assume you are not my customer, client, patron, benefactor or friend when I post in this forum.
Level 23: Superhero
Accepted Solution

Re: Ringing mobile phone

Mate, It would appear that calls to Australian mobiles is included in your monthly plan fee, no additional cost. Check this site and the PDF copy of the Telstra 'Homeline Freedom'plan, it's got all the costs associated with the plan, I've also included a copy below;

 

http://www.telstra.com.au/help/download/document/personal-critical-information-summary-homeline-free...

 

Homeline Freedom.jpg

If I have provided an answer, or posed a question that helps or interests you, your KUDOS vote would be appreciated Image and video hosting by TinyPic
If I or anyone has provided a solution, you'll help others if you mark our answer as the Solution The Ghoust Writers: STUDYING ABROAD


NB: I am NOT a Telstra employee, just another customer like you.

View solution in original post

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