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Lucyyparsons
Level 1: Cadet

SIM card missing

Hi,

I recently started a post paid service. On the day of receiving my phone, I didn’t receive my esim or a physical SIM card. Do these come separately?

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1 REPLY 1
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Level 23: Superhero

Re: SIM card missing

To follow this up, you can contact Telstra customer service by Live Chat to check your account whether it was sent.

https://www.telstra.com.au/chatnow/landing?pageId=https%3a%2f%2flivechat.telstra.com%2f

 

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I'm not a Telstra employee.
50 + years exp. in radio comms., eg mobile phones since 1963, two-way radios, base stations, antennas & pagers. Expert in current Telstra Go repeaters & smart antennas.
"Being 75 years of age, entitles one to be an expert at everything!!"

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