Sigh45
Level 1: Cadet

Sim Activation page - incorrect order number

Answered

Hi, I am trying to activate my SIM at telstra.com/activate, but the form is saying that the order number that I recieved on the letter is stating that it is an incorrect order number, which it isn't. There is either somthing wrong with the form or with my order.

 

Luckily, I have an existing Sim I can use in the meantime, and will wait the 48hrs to see if it is activated automatically. 

 

If it's not activated should I call up mobile activations? 

1 ACCEPTED SOLUTION

Accepted Solutions
Level 24: Supreme Being
Level 24: Supreme Being
Accepted Solution

Re: Sim Activation page - incorrect order number

Yes, you should call activations.
Never be afraid to back yourself when trying new things, just always make sure you have 3 escape routes if things go wrong.

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2 REPLIES
Level 24: Supreme Being
Level 24: Supreme Being
Accepted Solution

Re: Sim Activation page - incorrect order number

Yes, you should call activations.
Never be afraid to back yourself when trying new things, just always make sure you have 3 escape routes if things go wrong.
Support Team
Support Team

Re: Sim Activation page - incorrect order number

Hi @Sigh45

 

Just wanted to check in to see if you still needed assistance with this?

 

- Jimmy

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