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Rym
Level 1: Cadet

Sms notification for voicemail

When I receive a voicemail, there is no norifications. 4 hours with Telstra support it’s not fixed.

 

this is not message2txt or anything like that. Just a message to tell me to call 101.

 

tries the usual reset settings etc. any tips?

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4 REPLIES 4
Level 25: The Singularity
Level 25: The Singularity

Re: Sms notification for voicemail

What model phone are you using?

Never be afraid to back yourself when trying new things, just always make sure you have 3 escape routes if things go wrong.
Rym
Level 1: Cadet

Re: Sms notification for voicemail

iPhone X iOS 13.3


@Jupiter wrote:

What model phone are you using?


 

Level 23: Superhero

Re: Sms notification for voicemail

Hello,

Are you receiving other text messages?

Is iMessage on or off please?  worth trying both ways.

Has tech support spoke of resetting the messagebank in the Telstra system?

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I'm not a Telstra employee.
50 + years exp. in radio comms., eg mobile phones since 1963, two-way radios, base stations, antennas & pagers. Expert in current Telstra Go repeaters & smart antennas.
"Being 75 years of age, entitles one to be an expert at everything!!"
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Rym
Level 1: Cadet

Re: Sms notification for voicemail

Thanks for the reply. Yes I’m receiving all my other SMS messages. Telstra is already trying to reset the message bank but this hasn’t helped the problem. Overturn iMessage on and off this doesn’t seem to change what happens. I’ve also reset the network settings.

Set it & forget it

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