Tanwyn
Level 1: Cadet

TEMPORARY ACCOUNT SUSPENSION

Answered

Can I suspend my Bigpond and home phone account or do I have to cancel the service entirely I want to keep my mobile services

1 ACCEPTED SOLUTION

Accepted Solutions
Support Team
Support Team
Accepted Solution

Re: TEMPORARY ACCOUNT SUSPENSION

Hi @Tanwyn

 

Apologies for the delay in replying. If you haven't followed this up since your post, you can't temporarily suspend your services. 

 

Please don't hesitate to reply if you have any further questions. 

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

All moderation actions are supported by the CrowdSupport Community Guidelines

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1 REPLY 1
Support Team
Support Team
Accepted Solution

Re: TEMPORARY ACCOUNT SUSPENSION

Hi @Tanwyn

 

Apologies for the delay in replying. If you haven't followed this up since your post, you can't temporarily suspend your services. 

 

Please don't hesitate to reply if you have any further questions. 

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

All moderation actions are supported by the CrowdSupport Community Guidelines

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