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webillionaires
Level 2: Rookie

Cannot believe someone opened an Galaxy Note 8 plan on my name 2 months ago. I called Telstra because they sent me a bill for around $100. I explained to Telstra, Telstra didn't check his birthdate and opened the account. They had some weird guys nam ...

dalgorithm
Level 1: Cadet

Hi.

Just recently, when I load the Telstra 24/7 app, I see an advert for a $29 BYO 2gb plan that adds another 5gb bonus for the life plan. As my kids have a pre paid phone that gives them
2.5gb for $30, this advert seemed good value.
However - when I cl ...

Suzz
Level 1: Cadet

Hi GuysSince I was convinced by a sales rep to change my plan, I have been charged an ARO each month.  What service for product do I get for this monthy fee.  I have not received any noticable advantage for this or any information on what it can be u ...

treching
Level 1: Cadet

I've been having this issue for a month of not being able to redeem my eligible offer, I have an agent that rings each day since yesterday but is of no help, keeps fobbing me off to Microsoft! I've contacted TIO to help get this sorted but tbh should ...

phillip2012
Level 2: Rookie

Hi Team I am an existing Telstra customer and have always had the 200GB of free storage using OneDrive. I recently upgraded my plan with a new device and i went to go redeem the offer and the message below is displayed THE REQUESTED PAGE CANNOT BE FO ...

muffiedog1
Level 1: Cadet

Have looked online for a Sim Only plan, found Mx 10gb plan for $39 per month instead of $49, Merry Switch-mas deal,tried to by that deal but it comes up with $49 per month. what can I do..

Therealmonica
Level 1: Cadet

Wanting to get an online only plan but do not hold an Australian passport or license. Is there anyway to register with my international passport/temporary visa?

Andrew_84
Level 2: Rookie

Have tried to register for the Telstra OneDrive 200GB Bonus offer however I keep receiving the error "Microsoft was unable to set up my one drive bonus storage at this time. This may be due to a technical glitch." Is this offer still active, if so ca ...

WASIMSHAIKH
Level 1: Cadet

Have spent several hours on the phone and via chat being shunted from team to team to sort out my Apple Watch one number issue, to no avail. Case INT 1-1316615282166 Simply put, my Apple Watch one number stopped working after my account was moved fro ...

fabo1
Level 1: Cadet

  Is Telstra going to be selling plans with LTE on the new Apple Watch 3 with our mobile plans for the iPhone 8?If so does this mean that Telstra may offer plans including phone and watch as a package?

fabo1
Level 1: Cadet

  Is Telstra going to be selling plans with LTE on the new Apple Watch 3 with our mobile plans for the iPhone 8?If so does this mean that Telstra may offer plans including phone and watch as a package?

Ozmoz
Level 9: Captain

Hi Guys, I'm on an old Telstra Pre-Paid grandfather plan called Freedom Plus ($30 recharges). Since Telstra has removed the option of using my Pre-Paid credit for google play I have been looking around to see what's available (Not just Telstra). Tels ...

Marija1
Level 2: Rookie

Attemped to redeem the OneDrive 200GB for free offer and I get this error: "Microsoft was unable to set up your OneDrive bonus storage at this time. This may be due to a technical glitch so please try again." Clicked the 'Try Again Button' and reciev ...

Liz1973
Level 1: Cadet

Digital turbine charges on my account (from my son's mobile) $40 each month for the past three months.  Can't contact Digital Turbine....phone number rings out and emails never answered.  Help.  How can I stop this??!!   

Cosden
Level 1: Cadet

Hi,Just wondering what the go is with the ending of a 24mo contract and handset charge.My plan was for $95 and included the iPhone 5s 8gb (handset cost was $22 + gst / mo).Now that the contract has ended, should the handset charge come off, therefore ...

druzka
Level 2: Rookie

Hi there,  I've  just recently cancelled my phone plan with Telstra (at the end of a contract) and have been charged an $8 fee for porting out my number to another carrier. This was the same carrier they got it from 2 years earlier, who got it from a ...

scedd
Level 1: Cadet

My NBN service disappeared and eventually my provider found an open circuit fault and arranged for NBN to fix it.I was given a guarantee that it would take no more than 6 days to fix.As i need the internet to work, i went and bought a 4G USB Wifi mod ...

TaylorI
Level 1: Cadet

Someone tell me the contact number for New Phone Feeling Telstra 24/7 chat would not help me thank you

xterminator
Level 1: Cadet

I have signed up to a 12 month plan that had a $10 discount each month.  Can I actually see this anywhere before the first bill?

dalgorithm
Level 1: Cadet

Hi.

Just recently, when I load the Telstra 24/7 app, I see an advert for a $29 BYO 2gb plan that adds another 5gb bonus for the life plan. As my kids have a pre paid phone that gives them
2.5gb for $30, this advert seemed good value.
However - when I cl ...

Don321
Level 1: Cadet

Don't ever try to use "Trib", I've tried, after reading all the information that I could, it led me thinking it was a free service but I found out that there's a fee on my monthly account, you could say it was my fault for not noticing it on my accou ...

Allien
Level 1: Cadet

Hi,
I signed up for a plan to port in my number, yesterday my service got disconnected and I got an email that i am switched to Telstra post paid however I did not receive my new SIM! I went to online chat and bought a new SIM to call Telstra but thei ...

Jess2987
Level 1: Cadet

Just thought I'd post on this board as I received my iPhone X today! I ordered on the pre-order day of 27 October and then was expecting the iPhone Friday 3 November. I was bummed when I was told it was on back order and potentially 4-6 weeks away wh ...

Parisa1
Level 1: Cadet

 Spoiler     

Palpatine
Level 20: Director

Has anyone received calls with a caller ID of 0618xxx? If answered, you may then see an o/g call to the same number in your call register.

There are a few references to this on other internet sites, and it appears that it is a bit like the scam where ...

Stralia
Level 1: Cadet

Very disappointed to note that after several years, your helpdesk/chat support cannot still see active and near real-time charges for some of the services I have availed. In this case, I was travelling overseas and the International Day Pass charges ...

morgs1975
Level 1: Cadet

longvale
Level 1: Cadet

Pre-order iPhone 8 for $69.99 SCAM EMAIL look out for it.. it is very convincing. Clicking on the order now button takes you to a credit card information page.. and you can guess the rest

Patch04
Level 1: Cadet

On

On the 50 dollar plan with bonus 2g is this just for the first month and can it also be taken away at a latter date thanks

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