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KC66
Level 1: Cadet

After receiving my FIRST Telstra bill, I discovered the  IG8 PTY LTD 3rd party charge appeared in my bill.  Just like every other posts regarding this company since 2016, it is pure scam and Telstra is fully awared of this. (fyi, I don't click on any ...

geoffro68
Level 1: Cadet

I went to telstra office,got a sim card only plan and moved my old number over.3 hours later i still have a sim card invalid notice on my phone.Worked perfect with vodafone sim.Its a LG G4C unlocked phone.Anybody help.

Tatch
Level 1: Cadet

Im looking to upgrade my phone through the telstra new phone feeling for $149 but my phone is cracked how much will it cost tp upgrade my phone since its damaged

ShibaPai
Level 2: Rookie

I went to check my bill this month, usually its between $199 and $203, today its $1906.45 and its due on the 27th of december and now while typing this I only just realised it says my last bill on the 06th of december which is due on the 18th of dece ...

moxi
Level 1: Cadet

Hi, wanting to know what the process is to return to a previous plan. I updated my previous plan to take advantage of more gigabytes and have discovered that I can no longer afford it an am in financial difficulty. Could someone advise what I need to ...

Vineesh
Level 1: Cadet

Telstra is still more expensive when compared to Vodafone and Optus. We as students are also eligible for 10% discount on top of Optus and Vodafone lesser expensive plans.  Why can't Australia biggest telco afford to give 10% discount to students?  

Kahuna111
Level 1: Cadet

Why being a tech company does telstra find itself unable to process even a simple order ? No confirmation in 3 weeks ... no new sim card ... oh and call ... 43 mins on hold so I sent a email ... OH we will be back in 7 days ? Are they even aware HOW ...

Ken_m
Level 1: Cadet

ok so after being promised I would be referred to the right team who handle my incoming scam calls, my issue of receiving scams calls would be filtered before I got off the phone. Call Ref 1522916. The consultant then said they would not beable to fi ...

MicBaz
Level 1: Cadet

The mobile phone currently is on a pre paid plan and we want to change to adding it as another mobile on existing plan....

BC33
Level 1: Cadet

HI there,  Currently I have a postpaid Telstra number A, and a prepaid Telstra number B.Is it possible to swap the numbers, so that it would become :Postpaid with number Band Prepaid with number A ? If yes, can it be done online?and any downtime? Tha ...

MumaCa55
Level 2: Rookie

I'm not looking for sympathy, let me make that clear straight away! I signed up recently and have since split with my husband. I need to downgrade now there's less money coming in. Is this possible?

euler
Level 1: Cadet
Wen5
Level 1: Cadet

I want to downgrade my new plan

Jacqueline11
Level 2: Rookie

Hi Just wondering when my phone plan finish so I can change my device to another plan

Marie12
Level 1: Cadet

Hello Telstra, 

What does the Telstra 4GX WI-FI Pro take in sim size? I cannot locate sim size in the specification tab on the Telstra website. 

Cheers 
Marie

SOLO2
Level 1: Cadet

Is there a way to remove the itemized detail of phone calls from your phone bill?

vhetss
Level 1: Cadet

Hi, I'm half way through my phone plan on a pixel 2. How can I tell if it's network locked?

10RSAX
Level 1: Cadet

I have just purchased an Apple Watch 4 with Cellular.I have a business phone but am not sure of the specifics of the account type i.e. small or not.I want to activate Telstra one number for my business phone that I carry. If I cannot, if it turns out ...

nikxx
Level 1: Cadet

Hi! Would i be able to change my phone because i realise i dont really like the color and i jusy purchase it 2 days ago?

Please let me know! Thank you

geoffro68
Level 1: Cadet

I went to telstra office,got a sim card only plan and moved my old number over.3 hours later i still have a sim card invalid notice on my phone.Worked perfect with vodafone sim.Its a LG G4C unlocked phone.Anybody help.

Tatch
Level 1: Cadet

Im looking to upgrade my phone through the telstra new phone feeling for $149 but my phone is cracked how much will it cost tp upgrade my phone since its damaged

Vineesh
Level 1: Cadet

Telstra is still more expensive when compared to Vodafone and Optus. We as students are also eligible for 10% discount on top of Optus and Vodafone lesser expensive plans.  Why can't Australia biggest telco afford to give 10% discount to students?  

BC33
Level 1: Cadet

HI there,  Currently I have a postpaid Telstra number A, and a prepaid Telstra number B.Is it possible to swap the numbers, so that it would become :Postpaid with number Band Prepaid with number A ? If yes, can it be done online?and any downtime? Tha ...

aobeee
Level 1: Cadet

I have a mobile which work no longer provides. I would like to bring into my bundle

Redtag55
Level 1: Cadet
Kayed
Level 1: Cadet

Can anyone tell me how Telstra calculates "Fair Market Value"?  I'm trying to decide whether to buy out my iPhone 7+ or sign up again for another two years.  Thanks in advance.  

RizoBarrass
Level 1: Cadet

Why did we get ripped off our plan and how come it changed so now we don't get to send any credit to the family and buy things with our recharge telstra is starting to be like the government now !! Get nowhere fast unless you give more than you can a ...

Kiki45
Level 1: Cadet

I got a text from Telstra to say that my data had been changed and only used for 1 device. I had switched over to Telstra 2 months ago as my husband is with Telstra and we shared data and bundle home and mobiles. I contacted Telstra and they advised ...

nathanwonders
Level 1: Cadet

I have been a Telstra customer for over 10 years, we have all our family’s mobiles business and home internet/phones with Telstra. If Telstra does not bring back the $5 companion plans for premium customers I will be ripping everything off Telstra an ...

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