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darrenrr
Level 1: Cadet

I am currently on the Ultimate $199 per month plan which provides  great inclusions. I have been a Telstra customer since 1996.Now with there new mobilemplans which are simplied (great) they no longer have a Premium level plan offering unlimited data ...

LIS1996
Level 1: Cadet

Can you tell me when my plan is complete? Or how I can find this out?

Ac104
Level 1: Cadet

I start my contract with Telstra on21/6/2019, received bill on 26/6/2019 to pay one month plan and due on 10/7/10. Today I pay the billl. its said its ovetdue. basically I only have 5 days start then you billed me and Im stillhave optus billing me as ...

La4
Level 4: Private Eye

Had email that my mobile post plan had gone up $5.   What annoyed me was that a friend 3 blocks away pays $15 less for the exact plan with Telstra..  Only difference is that she only has her mobile with Telstra, the rest with Optus, I have everything ...

sufferer
Level 2: Rookie

I believe that Telstra is using bully tactics with their recent announced price rise for some mobile plans, 16% in my case. I see that their aim with this price rise is in to get consumers to change plans to higher cost fancy plans with facilities th ...

Oldhutchy
Level 1: Cadet

Now that the "plans" are not locked in for a set terms appears there are going to be regular price increases. Can Telstra please tell me what my soon to be $55 sim only plan has that Optus $40 plan doesn't?

Rhys88
Level 1: Cadet

Hi all, I've just been charged $24.28 on my mobile plan, for around 10 minutes of calls to a Irish mobile phone number (several of the calls are less than 5 seconds as they went to voicemail). Based on previous research, due to Northern Ireland being ...

Michaelp1
Level 3: Gumshoe

RE: Mobile Accelerate Casual Plan $25 a month increasing to $30 in August 2019 I received notice that my $25 a month mobile plan that includes $300 of usage (calls/texts) and 200MB of data is going up to $30 a month from August.It does not say what t ...

Butterfly13
Level 1: Cadet

hello, can i find out when i can suspend or cancel a mobile number. i am trying to reduce my bill.Carolyne

FraserAve
Level 1: Cadet

I am thinking to switch from $49 post paid plan to a low cost plan as my circumstances are such that I use my mobile only rarely to make or receive calls and/or mobile data connection

Michaelp1
Level 3: Gumshoe

RE: Mobile Accelerate Casual Plan $25 a month increasing to $30 in August 2019 I received notice that my $25 a month mobile plan that includes $300 of usage (calls/texts) and 200MB of data is going up to $30 a month from August.It does not say what t ...

Julie76
Level 1: Cadet

How can we get a swap return kit? One wasnt included

Renee9
Level 2: Rookie

Allowed and blocked Activity and calls displaying 0 for Telstra mobile protect. Saying No results please try a broader field and search again

4747
Level 1: Cadet

Want to port from prepaid to postpaid for work and other reasons

Franklie
Level 1: Cadet

Do I still get charged for the whole month if I cancel my service part way through that billing period? Or do I just get charged for the days I have this service? Thanks

PeterJ048
Level 1: Cadet

I am out of contract and want to change to a lower price plan

MaxKent
Level 1: Cadet

Can you sign up for a plan and get the phone instore on the same day?

togax
Level 3: Gumshoe

I've recently received a message on my phone apparently from Telstra offering 10GB of bonus data on all SIM-only plans. Is this for real or a scam? The embedded link is https://tel.st/10gbbonus. The ".st" part makes me suspicious.

Davew1
Level 1: Cadet

Hello, i recently updated to a new mobile contract online and was wondering how quickly it takes to update.i upgraded on line going on a more expensive and larger data plan, but the " dashboard " on the mytelstra site still says the old plan. thanks ...

darrenrr
Level 1: Cadet

I am currently on the Ultimate $199 per month plan which provides  great inclusions. I have been a Telstra customer since 1996.Now with there new mobilemplans which are simplied (great) they no longer have a Premium level plan offering unlimited data ...

Ac104
Level 1: Cadet

I start my contract with Telstra on21/6/2019, received bill on 26/6/2019 to pay one month plan and due on 10/7/10. Today I pay the billl. its said its ovetdue. basically I only have 5 days start then you billed me and Im stillhave optus billing me as ...

Shannon_06
Level 1: Cadet

In January 2019, I compared Telstra and Optus. It was a toss up, but I went Telstra given their lease t&c I felt were better then Optus when adding "Assure" I signed up for the 24 months, on those T&CI have lost my handset. I phoned Telstra on Monday ...

Mick21465
Level 1: Cadet

the best way to get value out of a shared data plan

Station555
Level 2: Rookie

Hi, Ive just changed my plan to prepaid and am wanting to setup the auto recharge option.  However it looks like I only get the option to auto recharge on the same day each month, or when the credit reaches a certain amount.  Given that Im on the $40 ...

Vineesh
Level 1: Cadet

Telstra is still more expensive when compared to Vodafone and Optus. We as students are also eligible for 10% discount on top of Optus and Vodafone lesser expensive plans.  Why can't Australia biggest telco afford to give 10% discount to students?  

BC33
Level 1: Cadet

HI there,  Currently I have a postpaid Telstra number A, and a prepaid Telstra number B.Is it possible to swap the numbers, so that it would become :Postpaid with number Band Prepaid with number A ? If yes, can it be done online?and any downtime? Tha ...

SD87
Level 1: Cadet
Kayed
Level 1: Cadet

Can anyone tell me how Telstra calculates "Fair Market Value"?  I'm trying to decide whether to buy out my iPhone 7+ or sign up again for another two years.  Thanks in advance.  

RizoBarrass
Level 1: Cadet

Why did we get ripped off our plan and how come it changed so now we don't get to send any credit to the family and buy things with our recharge telstra is starting to be like the government now !! Get nowhere fast unless you give more than you can a ...

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