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Chels2806
Level 1: Cadet

Hi, I am currently studying abroad in the US, but am an Australian citizen. My question was, am I able to have a phone delivered to the States on a new plan? The issue of data isn’t a problem, as I would continue to pay my plan off as per usual. My o ...

TheBears87
Level 1: Cadet

We currently have 2 phones on a plan with Telstra, and are frustrated with the prepaid options for children from another supplier. If we add our child to our post-paid plan, are we able to place restrictions and limits on useage to their number?

kroogz82
Level 1: Cadet

Hi All, I went into store last week (13/10/19) to upgrade from staff connect plan to 60gb Medium Telstra plan (normal plan) with iPhone 11 Pro Max. The order was placed and I received the phone immediately, however the order is still provisioning aft ...

AurumThree
Level 3: Gumshoe

Hi all, I have been having a really frustrating experience getting Telstra Porting team to port my number from Optus. This is the fourth week now and all I am getting from the porting team is porting not happening yet due to system issue. What is the ...

Samandjulie
Level 1: Cadet

Can I buy a package including a cell phone, a cell phone plan, and home broadband WITHOUT entertainment?

DavidJ1
Level 3: Gumshoe

How can I remove all my old email addresses and start again. every attempt I have made has failed.Thanks David

tly
Level 1: Cadet

I just want to know I am not alone. I need the crowd to give me moral support as I waste more time, energy and even tears dealing with Telstra over the years.I hate that everytime there is an issue, you can't talk to the same person! Each time you cl ...

cfaz
Level 1: Cadet

Hello, I have bought a new phone outright and need done help sorting out my existing plan which is due to expire soon.i am wondering if there is still a byo plan?

birdsst
Level 1: Cadet

I have my internet with Telstra, but mobiles for all family members (4) with Optus.  This is primarily because Optus allow me to share 120gb of data across the 4 mobile phones.  Does Telstra offer anything similar?

cfaz
Level 1: Cadet

Hello, I have bought a new phone outright and need done help sorting out my existing plan which is due to expire soon.i am wondering if there is still a byo plan?

birdsst
Level 1: Cadet

I have my internet with Telstra, but mobiles for all family members (4) with Optus.  This is primarily because Optus allow me to share 120gb of data across the 4 mobile phones.  Does Telstra offer anything similar?

mokey
Level 2: Rookie

We currently have a $29 and $39 plan which we are being told is being increased to a $40 and $50 plan.  We can't afford the increase in plan amount as this equates to an increase of $264 a year.  Is there a $30 and $40 plan that we can be put on inst ...

Renee9
Level 2: Rookie

Allowed and blocked Activity and calls displaying 0 for Telstra mobile protect. Saying No results please try a broader field and search again

Md0
Level 1: Cadet

Is it standard practice for Telstra not to port a mobile number across within 48 hours or is over a week and counting the norm.

Jonlo_
Level 2: Rookie

Hi, I’m currently with Telstra on a $79 Mobile Plan + iPhone device contract that ends 24th December 2020. The current outstanding payout of the device is around $1170. If I upgrade to a new Telstra month to month Medium plan + iPhone 11 Pro now, wil ...

Tina123
Level 1: Cadet

Can I use my reward points to pay my bill

Damo24
Level 1: Cadet

I have recently ordered a new device & changed my plan. Living in regional SA my nearest Telstra store is nearly 500km away. My device was due for delivery nearly a week ago, but after tracking its motions there has been no activity since the day bef ...

mbperth
Level 1: Cadet

Can i get the staff/ alumni discount on long life prepaid mobile plans? 

Tfan
Level 2: Rookie

I have been a long term Telstra Customer and have used a few of the Telstra Roaming packages over the years.The current Telstra International Day Pass at $10 has some positive inclusions/benefits and can save many people from "Bill Shock"But for me/u ...

Shannon_06
Level 1: Cadet

In January 2019, I compared Telstra and Optus. It was a toss up, but I went Telstra given their lease t&c I felt were better then Optus when adding "Assure" I signed up for the 24 months, on those T&CI have lost my handset. I phoned Telstra on Monday ...

Mick21465
Level 1: Cadet

the best way to get value out of a shared data plan

Station555
Level 2: Rookie

Hi, Ive just changed my plan to prepaid and am wanting to setup the auto recharge option.  However it looks like I only get the option to auto recharge on the same day each month, or when the credit reaches a certain amount.  Given that Im on the $40 ...

Vineesh
Level 1: Cadet

Telstra is still more expensive when compared to Vodafone and Optus. We as students are also eligible for 10% discount on top of Optus and Vodafone lesser expensive plans.  Why can't Australia biggest telco afford to give 10% discount to students?  

BC33
Level 1: Cadet

HI there,  Currently I have a postpaid Telstra number A, and a prepaid Telstra number B.Is it possible to swap the numbers, so that it would become :Postpaid with number Band Prepaid with number A ? If yes, can it be done online?and any downtime? Tha ...

SD87
Level 1: Cadet
Kayed
Level 1: Cadet

Can anyone tell me how Telstra calculates "Fair Market Value"?  I'm trying to decide whether to buy out my iPhone 7+ or sign up again for another two years.  Thanks in advance.  

RizoBarrass
Level 1: Cadet

Why did we get ripped off our plan and how come it changed so now we don't get to send any credit to the family and buy things with our recharge telstra is starting to be like the government now !! Get nowhere fast unless you give more than you can a ...

Kiki45
Level 1: Cadet

I got a text from Telstra to say that my data had been changed and only used for 1 device. I had switched over to Telstra 2 months ago as my husband is with Telstra and we shared data and bundle home and mobiles. I contacted Telstra and they advised ...

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